Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own stock presentation and ensure products reach customers perfectly.
- Company: Join the John Lewis Partnership, a trusted name in retail.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a team that values customer service and continuous improvement.
- Qualifications: Strong communication skills and familiarity with Google Suite required.
- Other info: Heavy lifting involved; must be available for weekend shifts.
The predicted salary is between 24000 - 36000 £ per year.
Key Responsibilities
- Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition.
- Consistently promote and deliver outstanding customer service.
- Looking for opportunities to reduce wastage and therefore protect our profits.
- Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
- Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.
Essential skills/experience you'll need
- Communication skills – including telephone skills, verbal and written.
- Understanding of Google Suite/Programmes.
Desirable skills/experience you may have
- Category B manual UK driving licence (no more than 6 points).
- Previous Warehousing experience.
- Previous Customer Service experience.
You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting. Full time work (37.5 hours per week) across seven days - 06:00-14:30 to include weekends.
Skilled Operational Partner CDH employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skilled Operational Partner CDH
✨Tip Number 1
Familiarise yourself with the John Lewis Partnership's values and customer service ethos. Understanding their commitment to quality and customer satisfaction will help you align your approach during interviews.
✨Tip Number 2
Brush up on your Google Suite skills, as proficiency in these programmes is essential for the role. Consider taking a quick online course or tutorial to enhance your knowledge and confidence.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to handle stock efficiently and provide excellent customer service. Be ready to discuss how you've contributed to reducing wastage or improving processes.
✨Tip Number 4
Since the role involves heavy lifting, ensure you're physically prepared and can discuss your approach to health and safety in the workplace. This will show your awareness of the responsibilities involved in the position.
We think you need these skills to ace Skilled Operational Partner CDH
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and essential skills required for the Skilled Operational Partner CDH position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous warehousing or customer service experience you have. Be specific about your roles and achievements, particularly those that demonstrate your communication skills and ability to work in a team.
Showcase Your Skills: Make sure to mention your proficiency with Google Suite/Programmes in your application. If you have a Category B manual UK driving licence, include this information as it is a desirable skill for the role.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at John Lewis Partnership
✨Showcase Your Communication Skills
Since strong communication is key for this role, be prepared to demonstrate your verbal and written skills. You might be asked to explain how you would handle customer queries or communicate with team members, so think of examples that highlight your abilities.
✨Familiarise Yourself with Google Suite
Understanding Google Suite is essential for this position. Brush up on your knowledge of tools like Google Docs and Sheets, and be ready to discuss how you've used them in previous roles or how you would apply them in this job.
✨Emphasise Your Customer Service Experience
If you have previous customer service experience, make sure to highlight it during the interview. Share specific examples of how you provided outstanding service and resolved issues, as this will show your potential employer that you can deliver on their expectations.
✨Demonstrate Safety Awareness
Given the heavy lifting involved in this role, it's important to convey your understanding of health and safety practices. Be prepared to discuss how you ensure a safe working environment and any relevant experiences you have in maintaining safety standards.
