At a Glance
- Tasks: Train and coach Partners in service and selling skills to enhance customer experience.
- Company: Join the renowned John Lewis Partnership, known for its commitment to quality and service.
- Benefits: Enjoy a competitive salary with a night shift premium and varied full-time hours.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference by elevating customer experiences and developing your coaching skills.
- Qualifications: Experience in customer service and a passion for training others.
John Lewis Partnership in Cheadle is seeking a Service & Selling Coach to train Partners in service and selling skills, ensuring high standards on the shop floor.
You will coach individuals and groups, deliver inductions, and support new learning platforms while staying current with product knowledge and customer service expectations.
In addition to contractual pay, night hours between 22:00–06:00 attract a £4.25/hour premium; role involves varied full-time hours across seven days.
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Service & Selling Coach: Elevate Customer Experience employer: John Lewis Partnership
At John Lewis Partnership Cambridge, we pride ourselves on being an exceptional employer that values our Partners and their growth. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development through tailored training programmes. With a commitment to flexible, customer-led service, we ensure that every team member can thrive in an environment that prioritises both personal and career advancement.
