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- Tasks: Lead and develop a team while ensuring excellent customer service.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Enjoy staff discounts, subsidised meals, and exclusive perks.
- Why this job: Make a real impact in a supportive environment that values your growth.
- Qualifications: Experience supervising a team in a fast-paced, customer-focused setting.
- Other info: Flexible working options available to support your work-life balance.
The predicted salary is between 25500 - 34000 £ per year.
Do you enjoy leading and developing a team? Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.50 per hour.
Multiple opportunities available on a permanent and secondment basis which include all locations mentioned in the additional locations section.
As Partners - members of the Partnership - it’s our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It’s an ethos each and every Partner works by and you’ll carry into your own role too. As a Team Manager you’ll be responsible for influencing, motivating and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills.
You’ll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times you’ll manage the entire day to day operation to optimise sales, profitability, customer satisfaction and minimising wastage. Equally you’ll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.
Job Requirements:
You’ll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You’ll take responsibility for the operational activity.
Required essential experience skills and qualifications:
Experience of supervising a team in a fast-moving, customer focused environment.
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please consider the following when making your application: This role is subject to the following pre-employment screening: 2 year reference check. We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
Closing Date: February 15, 2026
Pay: £30,500.00 - £42,500.00 Annual
Contract Type: Permanent
Hours of Work: Full time & Part time roles available. For full time 37.5 hours per week on a rota basis, to include evenings and weekends. For Part time hours, this can be discussed at interview stage.
Job Level: Partnership Level 8
Where You’ll Be Working: Upminster (Waitrose & Partners), 218 St Mary’s Lane, Upminster, London, RM14 3BT
About the Partnership:
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Team Manager Various Locations in Saffron Walden employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager Various Locations in Saffron Walden
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Waitrose and its values. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in leading teams can drive high standards and excellent service, just like they want.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've motivated and guided a team in the past. This will demonstrate that you can contribute to their culture of continuous improvement.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows you’re engaged and serious about making a positive impact at Waitrose. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Manager Various Locations in Saffron Walden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Team Manager role. Highlight your leadership experience and any customer service achievements to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and how you can drive high standards in our shops. Keep it engaging and personal!
Showcase Your Team Management Skills: In your application, be sure to mention specific examples of how you've motivated and developed a team in the past. We love to see how you’ve made a positive impact on your team’s performance.
Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait! Head over to our website and submit your application as soon as you can to avoid missing out on this exciting opportunity.
How to prepare for a job interview at John Lewis Partnership
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Manager role. Familiarise yourself with the responsibilities and expectations outlined in the job description. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Team Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated and developed teams in the past, especially in fast-paced environments. Highlight any successes in driving high standards and excellent service.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Be ready to talk about how you've previously ensured exceptional customer experiences. Think of instances where you went above and beyond to meet customer needs and how that positively impacted the business.
✨Emphasise Continuous Improvement
The company values a culture of continuous learning and improvement. Prepare to discuss how you've implemented changes or improvements in your previous roles. Show that you're proactive in seeking out opportunities to enhance efficiency and productivity.
