Project Controller

Project Controller

Full-Time 30000 - 45100 £ / year (est.) No home office possible
John Lewis Partnership

At a Glance

  • Tasks: Manage projects from start to finish, ensuring exceptional customer service and timely updates.
  • Company: Join the renowned John Lewis Partnership, known for quality and customer care.
  • Benefits: Competitive salary, night premium, and a supportive work environment.
  • Other info: Permanent contract with opportunities for career growth and flexible working hours.
  • Why this job: Be part of a dynamic team delivering high-quality projects in home furnishings.
  • Qualifications: Experience in textiles or home furnishings, strong communication, and organisational skills.

The predicted salary is between 30000 - 45100 £ per year.

About the Role

In this role, you would be a member of the John Lewis Contract Soft Furnishings team which is responsible for the project management of customer orders, which includes planning, organisation and delivery of the contract businesses projects. The team takes collective responsibility for delivering a high quality end to end customer experience. The Project Controller has a fundamental role in managing projects from initial enquiry to installation sign off. Seeking to continuously develop the customer’s accounts that you are allocated and take responsibility for providing them with an exceptional end to end service that you would expect from the John Lewis Partnership. You would provide your customers with project plans and updates of these as required so that projects can be monitored practically and financially. Place orders for the raw materials, finished goods and services required for each project and ensure that the controls established for purchasing of raw materials and finished goods are observed. You would also book and manage the employed and sub‑contracted fitting team, in conjunction with the other Partners that use the same resource, to maximise the efficiency of the fitting team for all concerned.

Key Responsibilities

  • To manage projects from quotation agreement to installation sign off.
  • Take responsibility for providing customers with an exceptional end to end service.
  • To provide your customers with project plans and updates.
  • To place orders for the raw materials, finished goods and services required for each project.

Essential Skills / Experience

  • Previous experience working in textiles, window coverings, home furnishings or an equivalent industry.
  • Highly numerate and literate and keen to learn about project management.
  • Good verbal and written communication skills with internal and external stakeholders.
  • Effective time management and organisation skills.
  • Attention to detail and accuracy.
  • Ability to work well in high pressure environments.

Desirable Skills / Experience

  • Experience using systems ACE (quotation system) and Google suite.

Contract Details

  • Starting Salary – £30,000 per annum
  • Annual Salary Range – £30,000 – £45,100 per annum
  • Contract type – Permanent contract
  • Working pattern – 38.75 hours per week, Monday to Friday core hours (07:45 – 16:45). Hours can be discussed at interview stage.
  • Location – Herbert Parkinson, Harvest Mill, Darwen, Lancashire, BB3 0HR
  • Partnership Level – Level 9
  • Night Premium – £4.25 per hour for time worked between 22:00 and 06:00.

Project Controller employer: John Lewis Partnership

At John Lewis, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and personal growth. As a Project Controller in our Darwen location, you will benefit from competitive pay, including a Night Premium for late shifts, and have access to continuous development opportunities within a renowned partnership that prioritises customer satisfaction and employee well-being.
John Lewis Partnership

Contact Detail:

John Lewis Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Controller

✨Tip Number 1

Network like a pro! Reach out to people in the textiles and home furnishings industry. Attend events, join online forums, or even connect on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by practising common project management scenarios. Think about how you’d handle tight deadlines or unexpected challenges. We want you to show off your problem-solving skills and attention to detail!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we believe in finding the right fit, so make sure to check out our website for roles that excite you and match your skills!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Project Controller

Project Management
Customer Service
Numeracy
Literacy
Verbal Communication Skills
Written Communication Skills
Time Management
Organisational Skills
Attention to Detail
Ability to Work Under Pressure
Experience in Textiles or Home Furnishings
Familiarity with ACE Quotation System
Proficiency in Google Suite

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous work in textiles or project management to show us you’re a great fit for the Project Controller role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our team’s goals. Don’t forget to mention your attention to detail and organisation skills!

Showcase Your Communication Skills: Since good communication is key in this role, make sure your application is clear and well-structured. We want to see that you can convey information effectively, just like you would with our customers.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at John Lewis Partnership

✨Know Your Projects

Before the interview, brush up on your knowledge of project management principles, especially in textiles and home furnishings. Be ready to discuss specific projects you've managed, focusing on how you ensured quality and customer satisfaction.

✨Showcase Your Communication Skills

Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples that demonstrate your effective verbal and written communication skills, particularly in high-pressure situations.

✨Demonstrate Attention to Detail

Highlight your ability to manage project plans and updates meticulously. Bring examples of how your attention to detail has positively impacted previous projects, ensuring everything runs smoothly from start to finish.

✨Familiarise Yourself with Relevant Tools

If you have experience with systems like ACE or Google Suite, make sure to mention it. If not, take some time to learn the basics of these tools, as familiarity can set you apart from other candidates.

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