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- Tasks: Help customers find their perfect style through consultations and fashion advice.
- Company: Join John Lewis, the UK's largest employee-owned business, known for quality and service.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Be part of a creative team that celebrates fashion and customer connections.
- Qualifications: Passion for fashion and excellent customer service skills are essential.
- Other info: Various full-time and part-time positions available, including weekends and evenings.
The predicted salary is between 24000 - 36000 £ per year.
About the role
Working as part of a team in the dedicated Style Studio as a Personal Stylist, you will play an active role in achieving our brand ambition. You will conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends, and offer instant style advice to our 'walk-in' customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and encourages repeat visits.
Key Responsibilities
- Navigate the wide range of brands we offer to find pieces that our customers will love.
- Use your knowledge of colour analysis, body shape profiling, and consultative selling to generate sales across the fashion floor.
- Support your department when required with general shop-keeping tasks and excellent customer service.
- Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor, helping to drive and maximise sales and profit.
- Be an ambassador for the John Lewis brand.
Essential skills/experience you'll need
- A passion for everything fashion and styling.
- Excellent customer service skills that allow you to build rapport with customers.
- Great organisation skills to manage your own diary of scheduled appointments.
Desirable skills/experience you may have
- Experience in using social media platforms to create content and engage audiences.
Training will be provided to help you perform at your best every day. Various hours available, including weekends and evenings. Both full-time and part-time positions are available.
The partnership
We’re the largest employee-owned business in the UK, home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail, continuously innovating, adapting, and diversifying. We uphold our Never Knowingly Undersold promise on price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose.
As Partners, we share ownership and its rewards. We contribute to our success, work together through good and challenging times, and treat everyone with kindness and respect.
We own making the Partnership a place where everyone belongs, embracing our differences, and creating an environment where we can thrive—growing individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information about vetting during the recruitment process. We encourage you to complete any vetting documents promptly to avoid delays.
- DBS checks are carried out by a third-party registered body, and financial probity checks may also be required for some roles.
- Apply promptly, as vacancies can close early if there is a high volume of applicants.
- We support flexible working arrangements to promote a good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Stylist – John Lewis – Horsham
✨Tip Number 1
Familiarise yourself with the John Lewis brand and its values. Understanding their commitment to customer service and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for fashion by staying updated on current trends and styles. Being able to discuss recent fashion developments or share your insights during conversations can set you apart from other candidates.
✨Tip Number 3
Engage with John Lewis on social media platforms. Commenting on their posts or sharing your styling ideas can demonstrate your enthusiasm and creativity, making you a memorable candidate.
✨Tip Number 4
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've built rapport with customers or provided exceptional service, as this is crucial for the Personal Stylist role.
We think you need these skills to ace Personal Stylist – John Lewis – Horsham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Personal Stylist position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Fashion: In your CV and cover letter, express your enthusiasm for fashion and styling. Share any relevant experiences or personal projects that demonstrate your knowledge of current trends and customer engagement.
Highlight Customer Service Skills: Emphasise your excellent customer service skills in your application. Provide examples of how you've built rapport with customers in previous roles, as this is crucial for the Personal Stylist position.
Engage with Social Media: If you have experience using social media to create content or engage audiences, mention this in your application. This skill is desirable for the role and can set you apart from other candidates.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about current trends, styles, and brands. This will demonstrate your genuine interest in the role of a Personal Stylist.
✨Prepare for Styling Scenarios
Anticipate questions related to styling consultations and customer interactions. Think of examples where you've successfully styled someone or provided fashion advice. Being able to articulate these experiences will showcase your consultative selling skills.
✨Engage with Social Media
Since engaging customers through social media is part of the role, be prepared to discuss your experience with various platforms. Share any content you've created or campaigns you've been involved in, as this will highlight your creativity and ability to connect with audiences.
✨Demonstrate Excellent Customer Service Skills
Be ready to discuss how you build rapport with customers. Provide examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction. This will show that you understand the importance of excellent service in retail.