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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a friendly team at Waitrose, known for excellent customer service.
- Benefits: Flexible part-time hours, competitive pay, and a supportive work environment.
- Other info: Dynamic role with varied hours, perfect for students looking for flexible work.
- Why this job: Be the face of Waitrose, delivering great service and building customer relationships.
- Qualifications: Must be 18+, have a valid driving licence, and strong customer service skills.
The predicted salary is between 24000 - 28000 £ per year.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Work hours
Varied hours of part time work (33 hours per week) across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 - 22:00.
Essential skills and experience
- Full valid B-Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills and experience
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Customer Delivery Driver, Supermarket Assistant in Norfolk employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Norfolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This way, you can show how your passion for quality service aligns with their ethos. Plus, it’ll help you stand out as someone who genuinely cares about the brand.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your time management skills! As a delivery driver, you’ll need to juggle multiple tasks efficiently. Think of ways you’ve managed your time in previous roles and be prepared to discuss how you’ll handle the varied hours and responsibilities in this job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly. So, get your application in and let’s get you on the road!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Norfolk
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're genuinely excited about being a part of our team!
Highlight Your Driving Skills: Make sure to mention your valid B-Category UK manual driving licence and any relevant driving experience. If you've handled deliveries before or have experience with chilled vehicles, give us the details! We need to know you can handle the road safely and efficiently.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss how you would handle unexpected delays or detours shows that you're proactive and prepared.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Your Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. You could mention specific strategies you use to stay organised and efficient.
✨Highlight Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, make sure to bring it up. Discussing your familiarity with vehicle safety checks and road compliance will show that you take the role seriously.