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For Companies At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders.
- Company: Join Waitrose, a leading employee-owned supermarket with a passion for food.
- Benefits: Earn £13.60 per hour, plus a night premium of £3.50 for late shifts.
- Why this job: Make a real impact on customer experience while working flexible hours.
- Qualifications: Good communication skills and a passion for food are essential.
- Other info: Enjoy a supportive work environment with opportunities for growth.
About the Role
As a Supermarket Assistant, you’ll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be 18 years or over to apply. Please only apply if you are able to work at the locations specified on this vacancy. We may not be able to proceed with your application if you are unable to meet the location requirements advertised.
In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies. You are only required to apply for ONE vacancy that has the wording "Various London Branches" in the title – your working preferences can be discussed at interview. This includes Supermarket Assistant, Night Replenishment and Customer Delivery Driver positions. The pay rate is £13.60 per hour (£13.85 after 90 days).
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
- Maintaining a safe and tidy working environment with general shop‑keeping tasks.
Essential skills/experience you’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer‑facing role is welcomed.
- Up‑to‑date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Job Details
- Closing Date: November 8, 2025
- Pay: £13.60 per hour (£13.85 after 90 days)
- Contract Type: Temporary
- Hours of Work: Varied hours of part‑time work across seven days between the hours of 21:00‑07:00
- Job Level: Partnership Level 10
- Where You’ll Be Working: John Barnes (Waitrose & Partners), 199 Finchley Road, London, NW3 6NN
Additional Information
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process, and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body, and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
About the Partnership
We’re the largest employee‑owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Night Replenishment, Supermarket Assistant - Various North London Branches (East 4) employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant - Various North London Branches (East 4)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a top-notch experience for customers, think of examples from your past where you've gone the extra mile. Be ready to share these during your interview.
✨Tip Number 3
Be flexible with your availability! Highlight your willingness to work evenings and weekends, as this shows you're committed to fitting into the team's needs. It could make you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Waitrose family. Don’t wait too long, though – spots can fill up fast!
We think you need these skills to ace Night Replenishment, Supermarket Assistant - Various North London Branches (East 4)
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and customer service.
Tailor Your Availability: Make sure to provide accurate details about your working hours availability. This helps us match you with the right shifts and shows that you're serious about the role.
Highlight Relevant Experience: If you've got any experience in customer-facing roles or a keen interest in food trends, make sure to mention it! It’ll help us see how you can contribute to our team.
Apply Early: Don’t wait until the last minute to submit your application! We recommend applying as soon as possible since vacancies can close early if we get a lot of applicants.
How to prepare for a job interview at John Lewis Partnership
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Supermarket Assistant. Familiarise yourself with stock replenishment, fulfilling online orders, and maintaining a tidy environment. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Your Passion for Food
Since this role is all about serving food lovers, be prepared to discuss your interest in food and drink trends. Share any relevant experiences or favourite products that showcase your passion. This will resonate well with the interviewers and show that you’re a great fit for the Waitrose brand.
✨Highlight Teamwork Skills
Communication and teamwork are essential in this role. Think of examples from your past experiences where you successfully worked as part of a team or provided excellent customer service. Be ready to share these stories during the interview to illustrate your ability to contribute positively to the team.
✨Be Flexible and Open-Minded
The job requires a flexible approach, so be prepared to discuss your availability and willingness to adapt to different tasks. Mention any previous experiences where you’ve had to be flexible in your work, as this will show that you can support the whole branch effectively.