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- Tasks: Assist customers and manage stock replenishment during night shifts.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Enjoy a competitive pay rate, shift premiums, and flexible working options.
- Why this job: Be part of a passionate team that values kindness, respect, and innovation.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Part-time role with 20 hours per week, working Wednesday and Saturday nights.
As a Supermarket Assistant, you will help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: June 30, 2025
Pay: £12.40 Hourly
Contract Type: Temporary
Hours of Work: Part-time hours (20 hours per week) working Wednesday and Saturday 20:00-07:00
Job Level: Partnership Level 10
Where You'll Be Working: Norwich (Waitrose & Partners), Eaton Centre, Norwich, Norfolk, NR4 6NU
Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to customer service and quality will help you align your approach during any interactions with the hiring team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles when networking or during interviews. This will demonstrate your ability to connect with customers and provide excellent service, which is crucial for this position.
✨Tip Number 3
Be prepared to discuss food trends and your passion for food during conversations with the hiring team. Showing genuine interest can set you apart from other candidates and reflect your suitability for the role.
✨Tip Number 4
Consider visiting a Waitrose store before your interview to observe the operations and customer interactions. This will give you valuable insights that you can reference, demonstrating your proactive approach and enthusiasm for the role.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any skills related to communication, teamwork, and your interest in food and drink trends.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your understanding of the Waitrose brand. Mention specific examples from your past experiences that demonstrate your ability to go the extra mile for customers.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products and any recent trends you've noticed. This will demonstrate your genuine interest in the role and align with the company's focus on serving food lovers.
✨Highlight Teamwork Skills
Communication and teamwork are essential in this role. Share examples from your past experiences where you successfully collaborated with others, especially in customer-facing situations. This will show that you can work effectively within the team at Waitrose.
✨Emphasise Flexibility
The job requires a flexible approach to support various tasks. Be ready to discuss how you've adapted to changing circumstances in previous roles. This will reassure the interviewer that you're willing to go the extra mile when needed.
✨Prepare Questions About the Role
Demonstrating your interest in the position by asking insightful questions can set you apart. Consider asking about the training process for new Partners or how the team collaborates during busy periods. This shows that you're proactive and genuinely interested in contributing to the team.
