At a Glance
- Tasks: Restock shelves, fulfil online orders, and keep the store tidy.
- Company: Join the largest employee-owned business in the UK, Waitrose.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic supermarket setting.
- Why this job: Make a real difference to customers' shopping experience every night.
- Qualifications: Good communication skills and a passion for food are essential.
ABOUT THE ROLE
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
To learn more about this role, please copy and paste this link into a new browser window:
Closing Date:
November 2, 2025
Pay:
£12.40 Hourly
Contract Type:
Temporary
Hours of Work:
Working shifts 20:00-07:00 and 18:00-00:00.
Job Level:
Partnership Level 10
Where You\’ll Be Working:
Ramsgate (Waitrose & Partners), Queens Street, Ramsgate, Kent, CT11 9EJ
ABOUT THE PARTNERSHIP
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with customers and your team, it’s essential to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires a flexible approach, so think of examples from your past experiences where you've adapted to changing situations or supported your team in various ways.
✨Tip Number 4
Apply through our website! We recommend applying early to avoid missing out, especially since we sometimes close vacancies due to high application volumes. Plus, it’s the best way to ensure your application gets noticed!
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and drink shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team, so make sure to emphasise your communication skills and ability to work well with others. Share examples from past roles where you collaborated effectively, as this will show us you can contribute positively to our team dynamic.
Be Detail-Oriented: Pay attention to the details in your application. Whether it’s ensuring your CV is free from typos or clearly outlining your relevant experience, we appreciate candidates who take the time to present themselves well. This reflects the care we expect in our store operations!
Apply Early!: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We’re excited to see what you bring to the table!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Familiarise yourself with the food and drink trends relevant to the supermarket. Being able to discuss popular items or new arrivals shows your passion for the role and helps you connect with customers during the interview.
✨Showcase Your Team Spirit
Emphasise your ability to work as part of a team. Share examples from previous roles where you collaborated with others, especially in customer-facing situations. This will demonstrate that you understand the importance of teamwork in providing excellent service.
✨Prepare for Shift Work Questions
Since the role involves working night shifts, be ready to discuss your availability and how you manage working late hours. Highlight any previous experience with shift work and how you maintain a good work-life balance.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, training opportunities, or how they support flexible working. This shows your genuine interest in becoming a Partner and your commitment to contributing positively to the team.