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For Companies At a Glance
- Tasks: Help keep our shelves stocked and assist with online orders for customers.
- Company: Join the largest employee-owned business in the UK, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Make a real difference to customer experiences while working with food lovers.
- Qualifications: Good communication skills and a passion for food are essential.
- Other info: Part-time role with opportunities for personal growth and development.
ABOUT THE ROLEAs a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
– Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
– Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
– Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
– Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
– Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
To learn more about this role, please copy and paste this link into a new browser window:
Closing Date:
February 24, 2026
Pay:
£12.40 Hourly
Contract Type:
Permanent
Hours of Work:
Various part time shifts (17hrs per week) working between the hours of 21:00 – 06:00 including Saturday evenings.
Job Level:
Partnership Level 10
Where You\’ll Be Working:
Harpenden (Waitrose & Partners), 3Leyton Road, Harpenden, Hertfordshire, AL5 2TJABOUT THE PARTNERSHIP
We\’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\’re not just employees, we\’re Partners, driven by our purpose to build a happier world. As we look to our future, there\’s never been a more exciting time to join us.
We\’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It\’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you\’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Get to know the John Lewis Partnership inside out! Familiarise yourself with their values and what makes them unique. This way, when you chat with the hiring team, you can show off your passion for their brand and how you fit into their vision.
✨Tip Number 2
Network like a pro! Reach out to current or former Partners on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture!
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills. We want to see how you can go the extra mile for customers, just like they do at Waitrose!
✨Tip Number 4
Don’t forget to apply through the JLP Jobs website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to keep track of your application status and any updates directly from the source.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and drink shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about providing great service to our customers.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. Use specific examples from your past experiences that demonstrate how you can contribute to our team. This shows us that you’ve done your homework and are serious about joining the Partnership.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This makes it easier for us to see your qualifications and understand why you’d be a great fit for the role. Remember, first impressions count!
Apply Through Our Website: Don’t forget to submit your application through the official JLP Jobs website! This ensures that your application goes directly to us and is processed efficiently. Plus, it’s the best way to stay updated on your application status. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Stuff About Food
Since this role is all about serving food lovers, brush up on your knowledge of current food and drink trends. Be ready to share your thoughts on popular products or any new items you think could be a hit at Waitrose. This shows your passion and helps you connect with the interviewers.
✨Show Off Your Team Spirit
As a Supermarket Assistant, teamwork is key. Think of examples from your past experiences where you worked well in a team or helped out a colleague. Highlighting your communication skills and flexibility will show that you're ready to support the whole branch.
✨Demonstrate Customer Focus
Prepare to discuss how you would go the extra mile for customers. Share specific instances where you provided excellent service or resolved a customer issue. This will illustrate your commitment to the Partner-led service that sets Waitrose apart.
✨Be Ready for Practical Questions
Expect questions about stock replenishment and managing online orders. Familiarise yourself with the processes involved in these tasks. Showing that you understand the importance of keeping shelves stocked and fulfilling orders efficiently will impress the interviewers.