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For Companies At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Make a real impact on customer experiences and build lasting relationships.
- Qualifications: Good communication skills and a passion for food are essential.
- Other info: Great opportunities for personal growth and career development.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\\\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Full time work between the hours of 21:00-07:00 to include Sunday, Monday, Tuesday and Saturday.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with customers and your team, it’s essential to demonstrate your ability to communicate effectively. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Show your passion for food! If you have any knowledge about food trends or your favourite products, share that during your interview. It’ll highlight your enthusiasm and fit for the role as a Supermarket Assistant.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on our site to ensure it gets seen by the right people. Plus, it shows you’re proactive and keen to join the Waitrose family!
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the culinary world. We want to see that you’re not just looking for a job, but that you genuinely care about serving food lovers.
Highlight Teamwork Skills: Since you'll be working closely with others, make sure to emphasise your communication and teamwork skills in your application. Share examples of how you've successfully collaborated with colleagues in the past. We value Partners who can work together to create a fantastic shopping experience!
Be Detail-Oriented: In this role, attention to detail is key, especially when it comes to stock replenishment and reducing wastage. Use your application to showcase any experiences where your meticulous nature made a difference. We appreciate candidates who understand the importance of keeping our shelves stocked and organised!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role involves working with food, be prepared to discuss your interest in food trends and your experience in customer-facing roles. Share any relevant stories that highlight your passion for food and how it can enhance the customer experience.
✨Demonstrate Team Spirit
As a Supermarket Assistant, teamwork is key. Think of examples from your past experiences where you worked effectively as part of a team. Highlight how you supported your colleagues and contributed to a positive work environment, which is crucial for maintaining the high standards at Waitrose.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
