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For Companies At a Glance
- Tasks: Help keep our shelves stocked and assist with online orders for customers.
- Company: Join the largest employee-owned business in the UK, Waitrose.
- Benefits: Enjoy competitive pay, shift premiums, and a supportive work environment.
- Why this job: Make a real difference to customer experiences while working with food lovers.
- Qualifications: Good communication skills and a passion for food are essential.
- Other info: Flexible working options available to support your work-life balance.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with – passionate Partners serving food lovers!Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
If you are employed on or before the 4th October 2025, in addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Working Saturdays from 22:00 to 07:00 (8.25 hours per week)
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll need to interact with customers and your team. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your passion for food! If you have any interesting food trends or experiences, share them during your interview. It’ll show that you’re not just looking for a job, but that you truly care about the products.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Waitrose family. Don’t wait too long, though – apply as soon as you can!
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have that relate to food and drink trends. We want to see that you're as passionate about serving our customers as we are!
Highlight Teamwork Skills: Since you'll be working closely with others, make sure to emphasise your communication skills and any previous teamwork experiences. We value Partners who can collaborate effectively, so share examples of how you've worked well in a team before.
Be Flexible and Open-Minded: Flexibility is key in this role, so don’t forget to mention your willingness to adapt and support the team wherever needed. Whether it’s helping out at checkout or managing Click & Collect orders, show us that you’re ready to pitch in!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role. Plus, applying early is a smart move since vacancies can close quickly!
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role is all about serving food lovers, be prepared to discuss your interest in food and drink trends. Share any experiences you have that highlight your passion, whether it's cooking, trying new products, or keeping up with industry news. This will demonstrate that you’re not just looking for a job, but that you care about the products you'll be working with.
✨Highlight Teamwork Skills
As a Supermarket Assistant, you'll be part of a team. Think of examples from your past experiences where you've successfully worked with others. Be ready to explain how you communicate effectively and support your colleagues, especially during busy times. This will show that you can contribute positively to the team dynamic.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about opportunities for growth within the partnership or how they ensure a good work-life balance for their Partners. This shows that you’re serious about your future with them.