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For Companies At a Glance
- Tasks: Assist customers, replenish stock, and fulfil online orders during night shifts.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership, known for quality and service.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
- Other info: Apply early as roles may close quickly due to high demand.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Varied hours of part-time work on Thursday, Friday, Saturday and Sunday between the hours of 03:00 – 07:00.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your communication skills and ability to work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing genuine interest in the products you’ll be working with can demonstrate your passion for the role and the brand.
✨Tip Number 4
Since the role involves night shifts, make sure to express your flexibility and willingness to work during those hours. This can reassure the hiring team that you're committed to meeting the needs of the business.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supermarket Assistant. Familiarise yourself with tasks like stock replenishment and fulfilling online orders, as this will help you tailor your application.
Highlight Relevant Experience: If you have experience in customer-facing roles or a strong interest in food and drink trends, be sure to highlight these in your CV and cover letter. This will demonstrate your suitability for the role.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for customer service and teamwork. Mention how your values align with those of John Lewis Partnership, emphasising your commitment to creating a positive shopping experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.
✨Highlight Teamwork Skills
Communication and teamwork are key in this role. Share examples from your past experiences where you successfully worked as part of a team, especially in customer-facing roles, to show that you can contribute positively to the shop environment.
✨Emphasise Flexibility
The role requires a flexible approach to support various tasks. Be ready to discuss your availability and willingness to adapt to different shifts, particularly during the specified hours of 03:00 - 07:00 on weekends.
✨Prepare for Safety and Shopkeeping Questions
Since maintaining a safe and tidy working environment is part of the job, think about how you would handle shopkeeping tasks. Prepare to answer questions about safety protocols and how you would ensure the store remains organised and efficient.
