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For Companies At a Glance
- Tasks: Help keep shelves stocked and assist with online orders during night shifts.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team environment.
- Why this job: Be part of a passionate team that values customer service and food trends.
- Qualifications: Effective communication skills; customer-facing experience is a plus.
- Other info: Part-time role with 25-35 hours per week, night shifts from Tuesday to Saturday.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\’t compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
- Supporting the wider shop team with tasks such as checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
- Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\’ll need
- Effective communication skills to work well as part of a team and with customers.
Desirable skills/experience you may have
- Experience in a customer-facing role is welcomed.
- Up-to-date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
This part-time position offers 25-35 hours per week, with night shifts from Tuesday to Saturday.
The partnership
We’re the largest employee-owned business in the UK, home of our cherished brands, John Lewis and Waitrose. We’re not just employees — we’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us.
We focus on being brilliant at retail, continuing to innovate, adapt, and diversify. We are committed to price, quality, and service excellence in John Lewis and passionate food service in Waitrose.
As Partners, we share ownership and responsibility, contributing to our success and working together through good and challenging times, always treating everyone with kindness and respect.
We aim to create an environment where everyone feels they belong, embracing differences and enabling us to thrive and grow both individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
- Some roles may require pre-employment vetting, including DBS checks. You will be informed and provided details during recruitment. DBS checks are carried out by a registered third-party body, and financial probity checks may also be required.
- Apply promptly, as vacancies can close early with high application volumes.
- We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Discuss this with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. Emphasising your ability to communicate effectively and work as part of a team can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your knowledge of food and drink trends. Showing genuine interest in this area can demonstrate your passion for the role and your ability to engage with customers about products.
✨Tip Number 4
Since this role involves night shifts, be ready to express your flexibility and willingness to adapt to different working hours. This can reassure the hiring manager that you are committed to meeting the needs of the business.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any experience you have with stock replenishment or food service, as this will be beneficial for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention why you want to work for John Lewis Partnership and how you can contribute to their mission of providing excellent service and building customer loyalty.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
As a Supermarket Assistant, your enthusiasm for food and drink trends is crucial. Be prepared to discuss your favourite products or recent food trends during the interview to demonstrate your genuine interest.
✨Highlight Teamwork Skills
Effective communication and teamwork are essential in this role. Share examples from previous experiences where you successfully collaborated with others, especially in customer-facing situations.
✨Demonstrate Flexibility
This position requires a flexible approach to support various tasks. Be ready to discuss how you've adapted to changing circumstances in past roles, showcasing your willingness to go the extra mile.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the role and the company culture. Inquire about the team dynamics or how they ensure a safe and tidy working environment, which reflects your commitment to the job.
