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For Companies At a Glance
- Tasks: Help stock shelves, fulfil online orders, and maintain a tidy shop environment.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours, shift premiums, and a supportive team culture.
- Other info: Part-time roles available, with opportunities for job sharing and flexible contracts.
- Why this job: Be part of a brand that values excellent service and customer loyalty while working nights.
- Qualifications: Must be 18+, with effective communication skills; customer-facing experience is a plus.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\’ll help create a positive experience for our customers by providing Partner-led service and a passion for food that sets us apart. Your dedication to excellent service will enhance the Waitrose brand and encourage customer loyalty.
Applicants must be 18 years or over due to working time regulations.
In addition to the stated pay, a shift premium is paid for hours worked between 22:00 and 06:00, at the role\’s minimum pay rate.
Key Responsibilities
- Stock replenishment: ensuring shelves are stocked and products are correctly placed for customers.
- Fulfilling online customer orders for delivery.
- Reducing wastage through product diligence and markdowns on near-expiry items.
- Supporting the shop team with checkout, Click & Collect, and on-demand orders.
- Maintaining a safe and tidy shop environment.
Essential skills/experience
- Effective communication skills for teamwork and customer interaction.
Desirable skills/experience
- Experience in a customer-facing role.
- Interest in food and drink trends.
- Flexibility to support the branch as needed.
Part-time hours (16-20 hours/week) across five days, including night shifts and weekends between 20:00-08:00.
The partnership
We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership, responsibility, and the rewards, working together to build a better future. We embrace diversity, foster an inclusive environment, and support personal and collective growth.
We are committed to being brilliant at retail, continuously innovating and diversifying, and maintaining our reputation for price, quality, and service.
Important points to note:
- Some roles require pre-employment vetting, including DBS checks, with information provided during recruitment.
- Apply promptly as vacancies may close early due to high application volumes.
- We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.
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Night Replenishment, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in retail or food service. Be ready to share specific examples of how you've provided excellent service or handled challenging situations.
✨Tip Number 3
Demonstrate your interest in food and drink trends. You could mention any relevant hobbies or experiences that showcase your passion for food, which is a key aspect of the role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially night shifts and weekends. Showing that you're adaptable and willing to support the team will make you a more attractive candidate.
We think you need these skills to ace Night Replenishment, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any experience you have with stock replenishment or working in a supermarket environment.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and customer service. Mention specific examples of how you've provided excellent service in previous roles and how you can contribute to the Waitrose brand.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-focused role.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Since the role involves a strong focus on food and drink, make sure to express your enthusiasm for these topics during the interview. Share any relevant experiences or interests that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Effective Communication Skills
As a Supermarket Assistant, you'll need to interact with customers and work as part of a team. Prepare examples of how you've successfully communicated in previous roles, especially in customer-facing situations, to showcase your ability to connect with others.
✨Be Ready to Discuss Flexibility
This position requires flexibility in working hours, including night shifts and weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the branch, as this is an important aspect of the role.
✨Understand the Brand Values
Familiarise yourself with the values and mission of John Lewis Partnership and Waitrose. During the interview, reference how you align with their commitment to excellent service and community, which will demonstrate your fit for the company culture.