At a Glance
- Tasks: Assist customers, replenish stock, and fulfil online orders during night shifts.
- Company: Join Waitrose, the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy shift premiums, flexible working hours, and a supportive work environment.
- Other info: Apply early as vacancies may close quickly; some roles require pre-employment vetting.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
The predicted salary is between 20000 - 28000 € per year.
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Supermarket Assistant, you\'ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\'t compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you\'ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Varied hours of full and part time work (maximum of 37.5 hours per week) across seven days, working the shift 22:00-08:00, including weekends.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant in Swindon employer: John Lewis Partnership
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in creating a welcoming and innovative retail environment. Our commitment to employee well-being is reflected in our flexible working options and a culture that values diversity and personal growth, ensuring that you not only contribute to our success but also thrive in your career. Join us in making a meaningful impact on our customers' lives while enjoying the benefits of being part of a supportive and passionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Swindon
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to customer service and quality will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, even if it's not directly related to supermarkets. This will demonstrate your ability to engage with customers and provide excellent service.
✨Tip Number 3
Show your passion for food and drink trends. Being knowledgeable about current trends can set you apart from other candidates and show that you're genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to support various tasks within the store. Emphasising your adaptability will resonate well with the team-oriented culture at Waitrose.
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Swindon
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Night Replenishment, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:If you have previous experience in customer-facing roles or knowledge of food and drink trends, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your skills and how they relate to the role.
Show Your Passion:Express your enthusiasm for working in a supermarket environment and your commitment to providing excellent customer service. Mention any personal experiences that showcase your passion for food and helping others.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Since the role involves working with food, it's essential to express your enthusiasm for food and drink trends during the interview. Share any relevant experiences or interests that highlight your passion, as this aligns with the company's focus on serving food lovers.
✨Demonstrate Teamwork Skills
Communication and teamwork are key in this role. Be prepared to discuss examples of how you've successfully worked as part of a team in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Customer Interaction Scenarios
As a Supermarket Assistant, you'll be interacting with customers regularly. Think about potential customer service scenarios and how you would handle them. Showing that you can provide excellent service will impress the interviewers.
✨Ask About Flexible Working Options
The company values work-life balance and supports flexible working arrangements. Use the interview as an opportunity to ask about these options, demonstrating your interest in maintaining a healthy balance while being committed to your role.
