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- Tasks: Train and coach staff to elevate customer service and sales skills.
- Company: Join a leading UK retail chain with a focus on customer experience.
- Benefits: Enjoy flexible working hours and a healthy work-life balance.
- Why this job: Make a difference in customer service while developing your coaching skills.
- Qualifications: Experience in customer service and strong coaching abilities required.
- Other info: Dynamic retail environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK retail chain is seeking a Service & Selling Coach to enhance customer service delivery in their shops. You will conduct training for Partners, provide feedback, and deliver technical training on shop floor tools.
Ideal candidates will have:
- Customer service experience
- Strong coaching abilities
- Good computer skills
The role supports flexible working arrangements to promote a healthy work-life balance.
Retail Service & Selling Coach in Milton Keynes employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Service & Selling Coach in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute to their customer service goals.
✨Tip Number 2
Practice your coaching skills! Think of scenarios where you might need to train or give feedback. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss how you've used shop floor tools in the past. If you can demonstrate your ability to adapt to new technologies, you'll stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Service & Selling Coach in Milton Keynes
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a difference in previous roles, so share specific examples that showcase your skills and impact.
Demonstrate Your Coaching Abilities: As a Service & Selling Coach, your ability to train and support others is key. Use your application to illustrate your coaching style and any successful training experiences you've had. We love seeing how you can inspire and develop others!
Be Tech-Savvy: Since the role involves delivering technical training on shop floor tools, make sure to mention your computer skills. We’re looking for candidates who are comfortable with technology, so don’t shy away from showcasing your proficiency.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Customer Service Stuff
Brush up on your customer service experience and be ready to share specific examples of how you've enhanced service delivery in previous roles. Think about times when you turned a negative customer experience into a positive one – those stories will really resonate!
✨Show Off Your Coaching Skills
Prepare to discuss your coaching abilities in detail. Have a few anecdotes ready that showcase how you've successfully trained or mentored others. Highlight your approach to giving constructive feedback and how it has led to improved performance.
✨Familiarise Yourself with Shop Floor Tools
Since the role involves delivering technical training on shop floor tools, make sure you know what these tools are and how they work. If possible, get hands-on experience or research them online so you can speak confidently about their benefits during the interview.
✨Embrace Flexibility and Work-Life Balance
This role supports flexible working arrangements, so be prepared to discuss how you manage your time effectively. Share your thoughts on work-life balance and how you believe it contributes to better performance and job satisfaction.