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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £13.39 per hour plus a Night Premium of £3.50 for late shifts.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
The predicted salary is between 11 - 16 £ per hour.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou'll typically start your day in store and you'll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: February 21, 2026
Pay: £13.39 Hourly
Contract Type: Permanent
Hours of Work: Part time hours to include Fridays 14:00-21:15 and Saturdays 14:00-21:15
Job Level: Partnership Level 10
Where You'll Be Working: Lymington (Waitrose & Partners), Stanford Road, Lymington, Hampshire, SO41 9GF
Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Lymington employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Lymington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your own values align with theirs, especially when it comes to customer service and teamwork.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and supermarket assistants. Prepare your answers, focusing on your customer service skills and any relevant driving experience you have.
✨Tip Number 3
Dress the part! Even if it's a casual role, showing up looking neat and professional can make a great first impression. It shows you care about the opportunity and respect the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Waitrose team. Good luck!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Lymington
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and make their experience special, so share any relevant stories or examples!
Highlight Your Driving Experience: Make sure to mention your driving experience and your valid B-Category UK manual driving licence. If you've got any previous roles that involved driving or working with chilled vehicles, don’t forget to include those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can manage their time well and work independently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Waitrose & Partners!
How to prepare for a job interview at John Lewis Partnership
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Delivery Driver. Familiarise yourself with the daily tasks like checking delivery routes and vehicle safety checks. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since great customer service is a top priority, think of examples from your past experiences where you've gone above and beyond for customers. Be prepared to discuss how you can build rapport and trust with customers while delivering their orders.
✨Demonstrate Time Management Abilities
Time management is crucial in this role. Prepare to talk about how you prioritise tasks and manage your time effectively, especially when juggling deliveries and shopkeeping duties. You might even want to share a specific instance where you successfully managed multiple responsibilities.
✨Be Ready for Practical Questions
Expect some practical questions related to driving and safety checks. Brush up on your knowledge of vehicle compliance and any relevant regulations. Showing that you’re IT literate and comfortable with technology will also give you an edge, so be ready to discuss your experience with any relevant tools or systems.