At a Glance
- Tasks: Craft user-friendly copy for the John Lewis Money website and collaborate with diverse teams.
- Company: Join the John Lewis Finance team, known for its commitment to exceptional user experiences.
- Benefits: Competitive salary, hybrid working model, and a focus on work-life balance.
- Other info: Fast-paced environment with opportunities for professional growth and flexible working arrangements.
- Why this job: Shape customer journeys and make finance accessible through engaging content.
- Qualifications: Experience in UX writing or copywriting for digital channels and strong communication skills.
The predicted salary is between 41000 - 63000 £ per year.
As a UX Writer within the John Lewis Finance team, you will play a crucial role in shaping exceptional user experiences across our website. Your collaboration with researchers, product designers, product managers, marketers, commercial teams, and engineers will be key in developing customer‑centric journeys. You will be instrumental in producing clear, compliant and accessible content for our customers. You’re able to translate complex, commercial and technical briefs into intuitive customer‑friendly experiences that are accessible for all.
Responsibilities:
- Planning, designing and writing user‑centred copy for the John Lewis Money website, and other touchpoints.
- Working alongside UX and UI Designers in multidisciplinary product teams.
- Providing a holistic view of the content experience and mapping across all omnichannel touchpoints.
- Under the direction of the Lead Copywriter, delivering great copy in response to briefs following our brand and tone of voice guidelines.
- Adhering to Financial Promotions regulatory, legal and compliance standards.
- Advocating for user‑centred design in the wider Partnership and sharing UX writing best practice.
- Other copywriting needs of the business as required.
Requirements:
- Customer first approach – the natural ability, before all else, to see the world first from the viewpoint of our customers.
- Relevant copywriting or UX writing experience for digital channels.
- Ability to prioritise work effectively.
- Strong communication skills and ability to work across teams.
- Enjoy working in a fast‑paced environment.
- Meticulous eye for detail.
- Experience in Financial Services or other regulated industry.
Desirable:
- Experience in the Atlassian suite of software (Jira & Confluence).
- Working alongside or embedded in Agile sprint teams.
- Comfortable putting content directly into Figma.
Conditions:
- The salary range for this role is £41,000 to £63,000 per annum, depending on skills and experience.
- This is a 12 month secondment.
- The Partnership has adopted a hybrid working approach, meaning you’ll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.
- The team aims for around 2-3 days a week in the office to connect and on a more ad‑hoc basis to attend key meetings. Core days will vary.
- 35 hours per week.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
UX writer for financial services in London employer: John Lewis Partnership
At John Lewis Partnership Cambridge, we pride ourselves on being an exceptional employer that values our Partners and their growth. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development through tailored training programmes. With a commitment to flexible, customer-led service, we ensure that every team member can thrive in an environment that prioritises both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land UX writer for financial services in London
✨Get Your Work Out There
As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!
✨Join Design Meet-ups
Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!
✨Flexible Platforms for Temporary Roles
Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!
✨Slide into Direct Applications
When you see a company like John Lewis Partnership is looking for a UX writer for financial services, don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.
We think you need these skills to ace UX writer for financial services in London
Some tips for your application 🫡
Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!
Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!
Emphasise your adaptability:Because this is a temporary role with John Lewis Partnership, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!
Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let John Lewis Partnership know how you can effectively communicate and collaborate to create fantastic user experiences.
How to prepare for a job interview at John Lewis Partnership
✨Show Off Your Portfolio
When interviewing for a temporary UX/UI design role at John Lewis Partnership, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.
✨Know Your Tools Inside Out
In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!
✨Understand the Company’s Design Voice
For a temporary gig at John Lewis Partnership, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.
✨Flexibility is Key
As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like John Lewis Partnership will appreciate someone who can hit the ground running and be a quick study.
