Principal Product Designer, Loyalty & Engagement (Hybrid) in London

Principal Product Designer, Loyalty & Engagement (Hybrid) in London

London Full-Time 59400 - 72600 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead design vision for loyalty experiences and mentor design teams.
  • Company: Join the John Lewis Partnership, a renowned retail brand.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment focused on innovation and customer satisfaction.
  • Why this job: Shape customer engagement strategies and make a real difference in retail.
  • Qualifications: Proven experience in product design and strong leadership skills.

The predicted salary is between 59400 - 72600 £ per year.

John Lewis Partnership is seeking a Principal Product Designer for Loyalty & Customer Engagement.

You will shape the design vision across the loyalty experience, guiding discovery through delivery and ongoing improvements.

You will lead teams across John Lewis or Waitrose, balancing customer value with business priorities and technical constraints.

The role emphasizes mentoring designers, aligning stakeholders, and translating strategy into usable, measurable improvements for customers and the

Principal Product Designer, Loyalty & Engagement (Hybrid) in London employer: John Lewis Partnership

At John Lewis Partnership Cambridge, we pride ourselves on being an exceptional employer that values our Partners and their growth. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development through tailored training programmes. With a commitment to flexible, customer-led service, we ensure that every team member can thrive in an environment that prioritises both personal and career advancement.

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Contact Details:

John Lewis Partnership Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Principal Product Designer, Loyalty & Engagement (Hybrid) in London

✨Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

✨Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

✨Tailor Your Applications

When you find a role that excites you, like the one at John Lewis Partnership for a Principal Product Designer, Loyalty & Engagement (Hybrid), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

✨Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like John Lewis Partnership before they go live!

We think you need these skills to ace Principal Product Designer, Loyalty & Engagement (Hybrid) in London

Product Design
User Experience (UX) Design
Mentoring
Stakeholder Alignment
Design Vision Development
Discovery and Delivery Processes
Customer Engagement Strategies

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Principal Product Designer, Loyalty & Engagement (Hybrid) at John Lewis Partnership, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work John Lewis Partnership does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to John Lewis Partnership. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at John Lewis Partnership.

How to prepare for a job interview at John Lewis Partnership

✨Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with John Lewis Partnership, be prepared to discuss your design decisions and how they solve specific user problems.

✨Prepare for Design Challenges

Expect to face some practical design tasks during your interview. John Lewis Partnership might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

✨Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at John Lewis Partnership!

✨Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what John Lewis Partnership is looking for.