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- Tasks: Lead organisational change and design strategies to enhance employee experience.
- Company: Join the largest employee-owned business in the UK, John Lewis Partnership.
- Benefits: Competitive salary, hybrid working, and a focus on work-life balance.
- Why this job: Make a real impact on how we shape our workplace and support our Partners.
- Qualifications: Experience in organisation design and change management, with knowledge of TUPE.
- Other info: Dynamic environment with opportunities for continuous professional development.
The predicted salary is between 47000 - 70000 £ per year.
The Partnership's People function remains critical to unlocking the success of our Partnership Plan, powering our collective commercial success, developing our leadership and people manager capability, enhancing Partner (Employee) experience and delivering on the commitments of our Partnership model, today and in the years ahead. Organisation & People Change are a centre of expertise within the People Operations area of the People function. The team lead the design & delivery of all prioritised organisational change that impacts Partners (Employees) and play a critical role for the Partnership in shaping organisational structures, roles and processes which enhance effectiveness and improve overall business and commercial performance.
The types of work undertaken by the team include redesign & restructuring the organisation, unit/branch openings and closures, leading redundancy process end to end, and leading any transfers in or out of the Partnership (TUPE). This requires the team to be accountable for leading the successful end to end organisation design and delivery, and for assuring all People change is applied within Partnership policies and employment law.
In this role, you will lead the strategy and vision for how the Partnership approaches Organisation Design & People Change. You will develop and maintain the Partnership's approach, framework, tools and templates in support of Partner (Employee) impacting change, organisational design, TUPE in/out and delivery, using stakeholder feedback and external insight to monitor effectiveness and ensure continuous improvement. You will support the capability building of the Organisation & People Change team and Business Leads in relation to organisation design approaches, helping ensure the team and Leaders are equipped and confident to deliver organisational change to the Partnership. When required, you will provide subject matter expertise on our TUPE approach, supporting stakeholders in building their knowledge and applying best practices effectively. You will be accountable for developing and maintaining our knowledge resources, promoting their use and working collaboratively with the People Change Operations Lead and People Change Operations Manager to ensure a joined up approach.
Key Responsibilities
- Play a pivotal role in driving the continuous improvement of People change processes through rigorous and effective evaluation.
- Establish the service delivery standards for Organisation and People change approaches relating to Partner (Employee) impacting change projects, including Redundancy and redeployment, and TUPE in and out.
- Collaborate with the Employee Relations team to assure compliance with legal requirements and support governance forums and Partnership Democracy.
- Introduce external best practices, engage and influence stakeholders across the Partnership and People team, and promote the team's professional practice and uphold high standards.
- Maintain up to date understanding of the Partnership's strategy and People Plans, develop organisational change approaches that underpin and support the change ambition.
Essential Skills/Experience You'll Need
- Comprehensive experience of organisation design, ideally in a complex and matrixed organisation.
- Proven experience of designing and delivering organisational change.
- Expertise and experience of TUPE in/out, including relevant legislation.
- Demonstrable knowledge of organisation design methodology and best practice.
- Experience of leading Continuous Improvement initiatives across a large number of processes.
- Understanding of HR lifecycle and Employment policy and law.
Desirable Skills/Experience You May Have
- CIPD qualification (Level 7 or equivalent) is desirable.
- Evidence of continued professional development in organisational design and development practices.
Salary £55,500 - £86,700.
Contract type This is a permanent position.
Working pattern/flexible working The Partnership has adopted a hybrid working approach, meaning you'll be able to work between a base location of London or Bracknell and home. The frequency required to work in the office will vary and is based on business requirements. Your base location will be agreed at the interview.
About The Partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail, continue to innovate, adapt and diversify, and deliver service. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong, embracing our differences and creating an environment where we're free to be ourselves and can thrive, growing ourselves individually, and as a collective. As Partners, we make all the difference and we all own it.
It's important to note that some of our roles are subject to pre‐employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‐party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‐life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Organisation & People Change Standards Manager in London employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Organisation & People Change Standards Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at John Lewis Partnership on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. John Lewis Partnership is all about collaboration and kindness, so think of examples from your past that showcase these traits. We want to see how you fit into their ethos!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to organisational change and people management. Use the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you sound clear and confident!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Organisation & People Change Standards Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Organisation & People Change Standards Manager role. Highlight your experience in organisational design and change management, and show how it aligns with our Partnership's goals.
Showcase Your Expertise: Don’t hold back on sharing your knowledge of TUPE and organisational change methodologies. We want to see how your expertise can contribute to our continuous improvement efforts and enhance Partner experiences.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your skills and experiences stand out. We appreciate straightforward communication!
Apply Through Our Website: Remember to submit your application through our official website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Stuff
Make sure you have a solid understanding of organisation design and people change methodologies. Brush up on TUPE legislation and be ready to discuss how you've applied these in past roles. This will show that you're not just familiar with the concepts, but that you can also implement them effectively.
✨Showcase Your Experience
Prepare specific examples from your previous work where you've successfully led organisational change. Highlight any continuous improvement initiatives you've been part of, especially in complex environments. This will demonstrate your capability and give the interviewers confidence in your skills.
✨Engage with Stakeholders
Think about how you've influenced stakeholders in the past. Be ready to share strategies you've used to engage and communicate with different teams. This is crucial for the role, so showing that you can build relationships and promote best practices will set you apart.
✨Align with the Partnership's Values
Familiarise yourself with the John Lewis Partnership's ethos and values. During the interview, express how your personal values align with theirs, particularly around collaboration and respect. This will help you connect with the interviewers and show that you're a good cultural fit.
