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- Tasks: Deliver quality Waitrose produce and support shop tasks in a friendly team.
- Company: Join the renowned Waitrose brand known for excellent service.
- Benefits: Night premium pay, generous holidays, pension scheme, and partner discounts.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
- Why this job: Be the face of Waitrose, delivering great service and building customer relationships.
- Qualifications: Must be 18+, hold a valid driving licence, and have strong customer service skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. When you’re not on the road, you’ll support the shop with daily tasks such as stock replenishment and housekeeping, helping the shop run efficiently in a friendly and welcoming team.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Perform vehicle safety checks, maintain full road compliance, health and safety.
- Act as an ambassador for the Waitrose brand on the road, prioritising great customer service.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team when required with general shop‑keeping tasks.
Qualities & Qualifications
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Must be 18 years old or older.
- Great customer service skills.
- Time‑management skills.
- Ability to cope with physical requirements of the role (e.g. lifting crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
- Desirable: Previous experience in a driving role and knowledge of chilled vehicles.
Benefits
- Night premium: any time worked between 22:00 and 06:00 will attract ÂŁ3.75 per hour.
- Generous holiday provision that increases over time.
- Comprehensive pension scheme and life assurance.
- Partner discount: 25% off at John Lewis and 20% at Waitrose after a 90‑day earning‑membership period.
Customer Delivery Driver, Supermarket Assistant in Leek Wootton employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Leek Wootton
✨Tip Number 1
Get to know the company! Research Waitrose and their values. When you show up for an interview, drop in some knowledge about their commitment to quality and customer service. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your delivery skills! Even if it’s just driving around your neighbourhood, get comfortable with loading and unloading. This will help you feel more confident when discussing your driving experience during interviews.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from past jobs where you’ve gone above and beyond for a customer. This is key for a role like this, so have those stories at the ready!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Leek Wootton
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your full valid B-Category UK manual driving licence in your application. We want to see that you’re road-ready and compliant, so don’t forget to mention any relevant driving experience you have!
Customer Service is Key: Since you'll be acting as an ambassador for the Waitrose brand, it’s crucial to showcase your customer service skills. Share examples of how you've built rapport with customers in the past – we love a good story!
Time Management Matters: This role requires great time-management skills, so let us know how you handle your schedule. Whether it's planning delivery routes or juggling tasks in the shop, show us you can keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of efficient deliveries, which is key for a Customer Delivery Driver.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone, as this role heavily relies on building rapport with customers.
✨Demonstrate Your Time Management
Be ready to discuss how you manage your time effectively, especially when juggling multiple deliveries. You might want to share specific strategies or tools you use to stay organised and ensure timely deliveries.
✨Highlight Your Adaptability
This job requires you to be self-motivated and adaptable. Think of instances where you’ve had to adjust quickly to changes, whether it’s a last-minute delivery or a shift in priorities at work. This will show that you can handle the dynamic nature of the role.