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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join a friendly team at Waitrose, known for exceptional service.
- Benefits: Enjoy flexible working hours and a great work-life balance.
- Other info: Opportunities for career growth in a supportive environment.
- Why this job: Be a vital part of our community, delivering smiles and quality food.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 24000 - 28000 £ per year.
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to efficient and productive shop running in a friendly and welcoming team. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6‑points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
Important points to note
- Some of our roles are subject to pre‑employment vetting, which may include DBS checks for successful candidates.
- If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
Benefits
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Kent employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Kent
✨Tip Number 1
Get to know the company! Research Waitrose and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in with their ethos of quality service.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions you might be asked. Think about your customer service experiences and how they relate to the role of a Customer Delivery Driver. We want you to shine!
✨Tip Number 3
Show off your driving skills! If you have any previous experience in a driving role, be sure to highlight that. Talk about your knowledge of vehicle safety checks and how you ensure compliance on the road. It’ll make you stand out!
✨Tip Number 4
Don’t wait around! Apply through our website as soon as you can. We sometimes close vacancies early due to high demand, so getting your application in quickly gives you the best chance of landing that interview.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Kent
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering top-notch service right to their doors.
Be Clear About Your Driving Experience: Don’t forget to mention your driving experience! We need to know you have a full valid B-Category UK manual driving licence and any previous driving roles you've had. This helps us understand your comfort level behind the wheel, especially with chilled vehicles.
Time Management is Key: Since you'll be managing delivery routes and schedules, it’s important to showcase your time management skills. Share examples of how you've effectively managed your time in previous roles or situations, so we can see you're up for the challenge!
Apply Early Through Our Website: We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We’re excited to see what you bring to the table!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes you might be taking. Being able to discuss how you would plan your day and manage time effectively will show that you're proactive and organised, which is key for a Customer Delivery Driver.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust with customers.
✨Demonstrate Safety Awareness
Be ready to talk about vehicle safety checks and road compliance. Understanding the importance of health and safety regulations will demonstrate your commitment to being a responsible driver and an ambassador for the Waitrose brand.
✨Highlight Your Team Spirit
Since you'll also be supporting the shop team, share experiences where you've worked well in a team environment. Emphasising your adaptability and willingness to help out will show that you're a great fit for their friendly and welcoming culture.