At a Glance
- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £12.40 per hour, enjoy flexible hours, and receive a night premium.
- Other info: Flexible working options available; perfect for students seeking part-time work.
- Why this job: Be part of a passionate team that values ethical sourcing and customer loyalty.
- Qualifications: Great communication skills and a love for food are essential.
Overview
ABOUT THE ROLE As a Partner on our service counters, you\'ll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You\'ll actively be bringing our ethos - passionate Partners serving food lovers - to life. You\'ll use your enthusiasm and friendliness to build lasting relationships with your customers. You\'ll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- You\'ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose\'s food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\'ll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Details
Closing Date: October 22, 2025
Pay: £12.40 Hourly
Contract Type: Permanent
Hours of Work: Part time work (15 hours) and must be able to work weekends (Saturday\'s and Sunday\'s).
Job Level: Partnership Level 10
Where You\'ll Be Working: High Wycombe (Waitrose & Partners), Marlow Hill, High Wycombe, Buckinghamshire, HP11 1TJ
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in High Wycombe employer: John Lewis Partnership
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. Our commitment to ethical sourcing and exceptional customer service creates a rewarding environment for those passionate about food and community. With flexible working options and a focus on personal growth, we ensure that our Partners thrive both professionally and personally in the vibrant setting of High Wycombe.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in High Wycombe
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to see your enthusiasm shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows us that you take pride in your appearance and understand the importance of presentation in a retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and serious about joining the Waitrose family. Don’t wait too long; we can close vacancies early if we get a lot of interest!
We think you need these skills to ace Hospitality, Supermarket Assistant in High Wycombe
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences you have with food trends or cooking, as this will resonate with our ethos of passionate Partners serving food lovers.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you've interacted with customers. We value communication skills and a friendly approach, so share examples of how you've built relationships and earned trust in past positions.
Be Detail-Oriented:Since you'll be responsible for maintaining high hygiene standards and stock levels, emphasise your attention to detail in your application. Mention any relevant experience that showcases your ability to follow protocols and maintain quality.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the quickest way to get your application in front of us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Food
Brush up on your knowledge of food trends and Waitrose's food values. Be ready to discuss ethically sourced products and share your favourite recipes. This will show your passion for food and align with the company's ethos.
✨Showcase Your Communication Skills
Practice how you communicate with customers and team members. Think of examples where you've built relationships or resolved issues in a customer-facing role. This will demonstrate your ability to connect with others, which is key for this position.
✨Emphasise Teamwork
Prepare to talk about your experience working in a team. Highlight instances where you've supported colleagues or contributed to a positive work environment. This aligns with the partnership culture at Waitrose and shows you're a team player.
✨Be Ready for Flexibility
Since the role requires weekend availability and flexibility, be prepared to discuss your schedule openly. Show that you're adaptable and willing to support the branch as needed, which is crucial for success in this role.
