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For Companies At a Glance
- Tasks: Assist customers at food counters, ensuring top-notch presentation and hygiene.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team that values ethical sourcing and customer relationships.
- Qualifications: Must be 18+, with strong communication skills; customer service experience is a plus.
- Other info: Apply early as positions may close quickly due to high demand.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Partner on our service counters, you\’ll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You\’ll actively be bringing our ethos – passionate Partners serving food lovers – to life.You\’ll use your enthusiasm and friendliness to build lasting relationships with your customers. You\’ll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities
– You\’ll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
– Staying on top of stock levels, ensuring the products our customers love are there when needed.
– Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
– Maintaining your knowledge of new products and have a good understanding of Waitrose\’s food values (e.g. animal welfare).
– Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you\’ll need
– Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
– Experience of working in a customer facing role is welcomed.
– Experience of working in a catering / hospitality environment.
– Up to date knowledge and strong interest in food and drink trends.
– Flexible approach to ensure the support of the whole branch.
Hours of work are (21.75 hours per week) to be worked Thursday, Friday and Saturday 05:00-13:00
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Hospitality Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supermarket Assistant
✨Tip Number 1
Familiarise yourself with Waitrose's food values and ethical sourcing practices. This knowledge will not only help you in conversations with customers but also demonstrate your genuine passion for the brand during any interviews.
✨Tip Number 2
Engage with the local community or online forums related to food trends and customer service. This will enhance your understanding of what customers are looking for and show your commitment to staying updated in the industry.
✨Tip Number 3
Practice your communication skills by role-playing customer interactions with friends or family. This will help you feel more confident when discussing products and building relationships with customers in the store.
✨Tip Number 4
Be prepared to discuss your previous customer-facing experiences, even if they are not directly related to food. Highlight how those experiences have equipped you with the skills needed to excel as a Hospitality Supermarket Assistant.
We think you need these skills to ace Hospitality Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Hospitality Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Passion for Food: Since the role involves a strong focus on food, make sure to express your enthusiasm for food and drink trends in your application. Mention any relevant experiences or knowledge that demonstrate your passion.
Highlight Customer Service Skills: Emphasise your communication skills and any previous customer-facing roles you have held. Provide examples of how you have built relationships with customers and contributed to a positive shopping experience.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and your knowledge of ethical sourcing during the interview. Share any personal experiences or favourite recipes that highlight your passion, as this aligns perfectly with the role's focus on serving food lovers.
✨Demonstrate Excellent Communication Skills
Since the role involves building relationships with customers, practice clear and friendly communication. Be prepared to discuss how you've successfully interacted with customers in previous roles, showcasing your ability to connect and engage effectively.
✨Highlight Your Teamwork Experience
The job requires working as part of a team, so be ready to share examples of how you've collaborated with others in past positions. Emphasise your flexibility and willingness to support your colleagues, which is crucial in a busy supermarket environment.
✨Understand Waitrose's Values
Familiarise yourself with Waitrose's food values, including animal welfare and sustainability. Being knowledgeable about these topics will not only impress your interviewers but also demonstrate your commitment to the brand's ethos and mission.
