Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our catering team to deliver top-notch food service and maintain hygiene standards.
- Company: Be part of the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy 22 days holiday, flexible working, and exclusive discounts.
- Why this job: Gain experience in a dynamic environment while promoting excellent customer service.
- Qualifications: Food Safety Level 2 preferred; hospitality experience is a plus.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 17300 - 18900 £ per year.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
At a Glance
- Contract Type: Permanent
- Location: Bracknell
- Salary Range: £20,389.00 – 22,500.00 per annum
- Partnership Level: 10
- Hours: 7:00am – 2:30pm, 5 days a week, Monday to Friday. Based in Taylor House and West Warehouse
Job Requirements
We are seeking a Hospitality Assistant to join our team at the John Lewis Partnership. The role involves working within a busy catering team to uphold high standards in service, presentation, operation, and food hygiene. The ideal candidate will have a passion for food service and be motivated to meet sales and cost targets.
Key Responsibilities (including but not limited to):
- Take delivery of food stock and distribute as required.
- Heavy lifting and safe handling of food products and ingredients.
- Stock rotation and storage management.
- Manage waste disposal with regard to health & safety and environmental impacts.
- Assist in basic food preparation.
- Manage waste, recycling, and cleanliness of kitchen areas.
- Wash pots, pans, and utensils.
- Maintain cleanliness and organization in kitchen areas.
- Provide excellent customer service and promote products.
- Act as a brand ambassador, delivering outstanding customer experiences.
- Monitor and reduce wastage through proper ordering and record keeping.
- Replenish counters and coffee stations to standard.
- Handle customer queries and complaints effectively.
- Ensure compliance with catering policies, legislation, and health & safety regulations.
- Perform due diligence checks and maintain accurate records.
- Ensure vending machines are replenished and operational.
- Maintain food safety standards.
Essential Skills:
- Food Safety Level 2 (or willing to undertake training)
- Experience in PDRs/canteens or hospitality
- Ability to demonstrate initiative
Desirable Skills:
- Food Safety Level 3
Benefits:
- Full-time role with 22 days holiday plus public and bank holidays
- Work-life balance with flexible working options and parental leave policies
- Defined contribution pension scheme with matching contributions
- Partnership discounts in store and online
- Cycle to work scheme
- Access to exclusive hotel stays after three months
- More benefits details at https://www.jlpjobs.com/about/benefits/
Next Steps:
- Complete the application form with CV upload and questions. Refresh the page as needed.
- Successful applicants will likely have a first-stage interview.
- Notify us of any adjustments needed for the recruitment process.
- Early applications are encouraged as roles may close early due to high volume.
For internal applicants, see the full job outline here (internal only).
Internal use only: #LI-JLPWTR, #LI-HYBRID, #LI-HEADOFFICE
37.5 hours per week, Monday to Friday, 7:00am – 2:30pm.
The Partnership
We’re the UK’s largest employee-owned business, driven to build a happier world through our brands, John Lewis and Waitrose. We focus on being excellent at retail, innovating, and diversifying. As Partners, we share ownership and responsibility, working together with kindness and respect, embracing diversity, and fostering a thriving environment.
Note: Some roles require pre-employment vetting, including DBS checks and financial probity checks. We support flexible working arrangements; discuss options during your interview.
#J-18808-Ljbffr
Hospitality Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the John Lewis Partnership's values and mission. Understanding their commitment to customer service and employee ownership will help you align your responses during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in hospitality or food service roles. Be prepared to discuss specific examples of how you've maintained high standards in service and hygiene, as this is crucial for the Hospitality Assistant position.
✨Tip Number 3
Demonstrate your passion for food service by discussing any relevant training or certifications, such as Food Safety Level 2. If you don't have it yet, express your willingness to undertake the necessary training, showing your commitment to professional development.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of scenarios where you've effectively handled customer queries or complaints, as this will be key in demonstrating your ability to act as a brand ambassador for the John Lewis Partnership.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and essential skills required for the Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or food service. Emphasise any specific skills related to food safety, customer service, and teamwork that are mentioned in the job description.
Write a Compelling Cover Letter: In your cover letter, express your passion for food service and your motivation to work at John Lewis Partnership. Mention specific examples from your past experiences that demonstrate your ability to meet the role's demands and contribute positively to the team.
Follow Application Instructions: Make sure to complete the application form as instructed on the JLP Jobs website. Upload your CV and cover letter, and answer any questions thoughtfully. Double-check for any errors before submitting your application.
How to prepare for a job interview at John Lewis Partnership
✨Know the Role Inside Out
Familiarise yourself with the key responsibilities of a Hospitality Assistant. Understand the importance of food hygiene, customer service, and teamwork in a busy catering environment. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you handled complaints or went above and beyond to ensure customer satisfaction. This is crucial as the role involves acting as a brand ambassador.
✨Demonstrate Your Passion for Food Service
Express your passion for food and hospitality during the interview. Share any relevant experiences or training, such as your willingness to undertake Food Safety Level 2 training. This shows that you're committed to maintaining high standards in food service.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
