Guest-Focused Food Service Specialist

Guest-Focused Food Service Specialist

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
John Lewis Partnership

At a Glance

  • Tasks: Deliver exceptional service and support in various areas of the hotel.
  • Company: Join the John Lewis Partnership at a stunning location in Snowdonia National Park.
  • Benefits: Flexible working arrangements and opportunities to grow your hospitality skills.
  • Other info: Perfect for those looking to kickstart their career in hospitality.
  • Why this job: Be part of creating memorable experiences for guests in a beautiful setting.
  • Qualifications: Great customer service skills; previous experience is a bonus but not required.

The predicted salary is between 20000 - 25000 £ per year.

John Lewis Partnership is seeking a Food Services Assistant to support the catering operation at Bala Lake Hotel in Snowdonia National Park. The role involves ensuring a first-class guest experience by working flexibly in various areas of the hotel.

You will need excellent customer service and organisational skills while maintaining health and safety standards. Previous hospitality experience is a plus but not essential. This position supports flexible working arrangements.

Guest-Focused Food Service Specialist employer: John Lewis Partnership

At John Lewis Partnership, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and teamwork. Located in the stunning Snowdonia National Park, our Food Services Assistant role not only provides opportunities for personal and professional growth but also allows you to contribute to creating memorable experiences for our guests. With a commitment to employee well-being and development, we ensure that every team member feels valued and empowered in their role.

John Lewis Partnership

Contact Details:

John Lewis Partnership Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest-Focused Food Service Specialist

Tip Number 1

Get to know the company culture! Research John Lewis Partnership and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since this role is all about ensuring a first-class guest experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories!

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips on the interview process and what it’s really like to work at the hotel.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about wanting to join the team at Bala Lake Hotel.

We think you need these skills to ace Guest-Focused Food Service Specialist

Customer Service Skills
Organisational Skills
Health and Safety Standards
Flexibility
Hospitality Experience
Teamwork
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about providing a first-class guest experience, so share any relevant experiences or stories that highlight your passion.

Tailor Your Application:Make sure to customise your application to fit the Food Services Assistant role. We love it when candidates take the time to align their skills and experiences with what we’re looking for, so don’t be shy about showcasing your customer service and organisational skills!

Keep It Clear and Concise:We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon to ensure your message comes across effectively. Remember, less is often more!

Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy!

How to prepare for a job interview at John Lewis Partnership

Know Your Guest Service Basics

Brush up on the fundamentals of excellent customer service. Be ready to share examples of how you've gone above and beyond for guests in previous roles, even if they’re from different sectors. This shows your commitment to creating a first-class experience.

Show Your Flexibility

Since the role requires working flexibly across various areas, be prepared to discuss your adaptability. Think of times when you’ve successfully juggled multiple tasks or stepped into different roles. Highlighting this will demonstrate that you can thrive in a dynamic environment.

Health and Safety Awareness

Familiarise yourself with basic health and safety standards relevant to food service. You might be asked about how you would handle certain situations, so having a solid understanding will show that you take these responsibilities seriously.

Ask Insightful Questions

Prepare thoughtful questions about the hotel’s catering operations and guest experience strategies. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.