At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the friendly Waitrose team, known for exceptional service.
- Benefits: Earn a night premium of £3.75 per hour plus competitive pay.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be a vital part of a passionate team serving food lovers.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour.
Key Responsibilities:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Requirements:
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
- Minimum age 18 years.
Desirable Skills / Experience:
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Location: Cheltenham (Waitrose) – Honeybourne Way, Gloucestershire, GL50 3QW
Delivery Driver & Shop Assistant — Night Shift Premium in Gloucester employer: John Lewis Partnership
At Waitrose, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passionate Partners thrive. Our commitment to employee growth is evident through our supportive environment and the opportunity to earn a Night Premium for late shifts, making your hard work truly rewarding. Join us in Cheltenham, where you'll not only deliver quality produce but also build lasting relationships with customers in a friendly team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver & Shop Assistant — Night Shift Premium in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you show that you're not just another candidate but someone who genuinely cares about their ethos of quality service.
✨Tip Number 2
Practice your delivery skills! Since you'll be driving and delivering, think about how you can demonstrate your customer service skills during the interview. Maybe share a story where you went above and beyond for a customer.
✨Tip Number 3
Be ready to talk about teamwork! You'll be supporting the shop team as well, so come prepared with examples of how you've worked well in a team before. It shows you’re adaptable and can handle the hustle of a busy shop environment.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. It’s the best way to ensure we get your details and can consider you for this exciting role.
We think you need these skills to ace Delivery Driver & Shop Assistant — Night Shift Premium in Gloucester
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing great service. Share any experiences where you've gone the extra mile for customers, as this aligns perfectly with our ethos of passionate Partners serving food lovers.
Highlight Your Driving Skills:Make sure to mention your valid B-Category UK manual driving licence and any relevant driving experience. We want to see that you're confident on the road and can handle the physical demands of the role, so don’t hold back!
Be Yourself:We’re looking for genuine people who can build rapport with our customers. Use your application to showcase your personality and how you connect with others. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at Waitrose. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss your knowledge of the routes during the interview shows that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Time Management Abilities
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Share specific strategies or tools you use to stay organised and efficient.
✨Highlight Your Adaptability
This job requires you to be self-motivated and adaptable. Think of instances where you've had to adjust quickly to changes or challenges, whether on the road or in a team setting, and be prepared to share those stories.
