At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the friendly team at Waitrose, known for exceptional service.
- Benefits: Earn a competitive salary plus Night Premium for late shifts.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Be a vital part of our community, delivering great food and service.
- Qualifications: Must be 18+, hold a valid driving licence, and have customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
- Minimum age 18 years.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Location: Cheltenham (Waitrose) – Honeybourne Way, Gloucestershire, GL50 3QW
Customer Delivery Driver, Supermarket Assistant in Gloucester employer: John Lewis Partnership
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and friendly work culture that values our Partners. As a Customer Delivery Driver in Cheltenham, you'll enjoy competitive pay, including a Night Premium for late shifts, and the opportunity to grow within a company that champions quality service and community engagement. Join us to be part of a team that not only delivers outstanding products but also fosters personal development and a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This way, you can show how your passion for customer service aligns with their ethos of serving food lovers.
✨Tip Number 2
Practice your delivery skills! Think about how you would handle different customer scenarios. Being able to demonstrate your great customer service skills during the interview will set you apart from the competition.
✨Tip Number 3
Be ready to talk about your time management skills. As a Customer Delivery Driver, you'll need to juggle deliveries and shop tasks. Share examples of how you've successfully managed your time in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Gloucester
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're all about great service!
Highlight Your Driving Skills:Make sure to mention your driving experience and your valid B-Category UK manual driving licence. If you've got a clean driving record, shout about it! We need drivers who are safe and reliable on the road.
Be Yourself:We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality shine through in your application. Tell us what makes you unique and why you’d be a great fit for our team!
Apply Through Our Website:To make things easy for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss how you would efficiently plan your day and manage your time will show that you're proactive and ready for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with the ethos of Waitrose.
✨Demonstrate Your Team Spirit
Even though you'll be working independently, it's important to show that you can work well within a team. Share experiences where you've supported colleagues or contributed to a positive team environment.
✨Be Ready for Practical Questions
Expect questions about vehicle safety checks and handling deliveries. Brush up on your knowledge of health and safety regulations, as well as any relevant driving experience you have, to impress your interviewers.
