At a Glance
- Tasks: Serve customers and share your passion for food and drink.
- Company: Join the largest employee-owned business in the UK, John Lewis Partnership.
- Benefits: Enjoy a share in profits, flexible working, and a supportive environment.
- Other info: Dynamic role with opportunities for personal growth and career development.
- Why this job: Be part of a team that values your input and celebrates diversity.
- Qualifications: Must be 18+ with customer service experience; WSET Level 2 preferred.
The predicted salary is between 20000 - 25000 £ per year.
About the role
Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers. We want you to enjoy your work and share your passion for food with our customers. So we’ll train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success. Due to working time regulations, applicants must be 18 years or over to apply. The purpose of this vacancy is to attract an already qualified Waitrose Specialist internally; alternatively, external candidates should hold a Wine & Spirit Education Trust Level 2 Award. Therefore we will only be able to accept applications of this nature.
Duties & Responsibilities
The role of a Supermarket Assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. Partners may be expected to work in any area of the branch to support the wider team as required, and to maintain the necessary business dress and hygiene standards. We are looking for someone who keeps up to date on food and drink trends, knows our products, takes pride in whatever they do, carrying out everything to the highest standards, making sure the shop floor is shipshape, ready for when our customers arrive. Whether they are shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to enjoy their shopping experience, confident in our products and confident in our Partners.
Desired Experience, Skills & Qualifications
- Experience in a customer facing selling or service environment.
Full time (37.5 hours). Tuesday - Saturday 11:45 - 20:00 with a 23:45 finish on a Tuesday twice a month.
Important points to note:
- It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates).
- If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
BEERS, WINES & SPIRITS SPECIALIST, SUPERMARKET ASSISTANT in Fordingbridge employer: John Lewis Partnership
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, where every Partner is valued and rewarded for their contributions. Our commitment to training, respect, and profit-sharing creates a supportive work culture that fosters personal growth and a sense of belonging. Join us in a vibrant environment where your passion for food and drink can thrive, and enjoy the unique benefits of being part of a team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land BEERS, WINES & SPIRITS SPECIALIST, SUPERMARKET ASSISTANT in Fordingbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose & Partners' values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your product knowledge! Since this role is all about beers, wines, and spirits, make sure you can chat confidently about current trends and popular products. It’ll impress the hiring team and show your passion for the industry.
✨Tip Number 3
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will highlight your suitability for a customer-facing role.
✨Tip Number 4
Apply through our website! We recommend using the JLP Jobs site to submit your application. It’s the best way to ensure your application gets seen by the right people and shows you’re serious about joining the team.
We think you need these skills to ace BEERS, WINES & SPIRITS SPECIALIST, SUPERMARKET ASSISTANT in Fordingbridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and drink shine through! We want to see how excited you are about sharing that passion with our customers.
Tailor Your Experience:Make sure to highlight any customer-facing roles you've had before. We’re looking for someone who knows how to engage with customers and provide top-notch service, so don’t hold back!
Be Professional:Remember, we value professionalism. Keep your application neat and tidy, and make sure to follow any specific instructions in the job listing. It shows us you pay attention to detail!
Apply Early:We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and get your application in as soon as you can.
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Before the interview, brush up on your knowledge of beers, wines, and spirits. Familiarise yourself with popular brands, trends, and any unique offerings at Waitrose. This will not only show your passion but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial as the role involves advising and serving customers.
✨Emphasise Teamwork
Since the role requires working in various areas of the branch, highlight your ability to work well in a team. Share instances where you collaborated with colleagues to achieve a common goal, showcasing your adaptability and commitment to the team's success.
✨Dress the Part
Make sure to dress appropriately for the interview, reflecting the business dress standards expected at Waitrose. This shows respect for the company culture and demonstrates that you understand the importance of presentation in a retail environment.
