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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist guests with food and drink orders.
- Company: Join a unique employee-owned hotel in the stunning Snowdonia National Park.
- Benefits: Enjoy competitive pay, flexible hours, and generous holiday entitlement.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests.
- Qualifications: Basic IT skills and a friendly attitude; hospitality experience is a plus.
- Other info: Work in a dynamic environment with opportunities for personal growth.
About the role
As a Food Services Assistant, you’ll be working in one of our stunning Partnership hotels and supporting the profitable running of the catering operation there. You\’ll be working alongside a dedicated team of hospitality professionals to deliver a first-class guest experience.
Key Responsibilities
- Showing flexibility to work in different areas of the hotel when needed. Always ready to lend a hand to your fellow team members. and ensure the smooth running of the hotel.
- Adhering to the highest standards of health and safety to ensure a safe working environment for both fellow Partners and guests.
- Using your excellent organisational skills to prioritise tasks.
- Interacting with guests in a friendly and welcoming manner and sharing your passion for good food and drink.
Essential skills/experience you\’ll need
- Able to work in a fast-paced environment
- Great customer service skills.
- Good organisational skills.
- Ability to remain calm under pressure and find solutions quickly when issues arise.
Desirable skills/experience you may have
- Previous experience in a hospitality environment.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Food Service Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how you fit into their team and share your passion for delivering top-notch customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your experience in hospitality and how you can contribute to creating that first-rate guest experience they’re after.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the hotel as a brand ambassador.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food Service Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share any experiences you've had that highlight your customer service skills and how you enjoy making guests feel welcome.
Tailor Your CV: Make sure your CV is tailored to the Food Service Assistant role. Highlight relevant experience, especially in food service or hospitality, and don’t forget to mention any IT skills you have that could help with POS systems!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We want to see your personality, so don’t be afraid to let it show while keeping it professional!
Apply Through Our Website: Remember to apply through our website for the best chance of success! It’s super easy, and you’ll get all the info you need about the role and the amazing benefits we offer as Partners.
How to prepare for a job interview at John Lewis Partnership
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special offerings. Being able to discuss the food and drinks confidently will show that you're genuinely interested in the role and ready to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to be a brand ambassador and contribute to a first-rate guest experience.
✨Emphasise Teamwork
Since this role involves working closely with a team, be ready to talk about your teamwork skills. Share stories that highlight your ability to collaborate effectively with others, especially in a busy environment like a hotel.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
