At a Glance
- Tasks: Train and coach catering teams to deliver exceptional food experiences.
- Company: Join the UK's largest employee-owned business with a focus on innovation.
- Benefits: Enjoy flexible working, competitive pay, and a supportive environment.
- Other info: Be part of a team that values kindness, respect, and personal growth.
- Why this job: Make a real impact in hospitality while developing your skills in a dynamic setting.
- Qualifications: Experience in catering and a passion for food and service.
The predicted salary is between 30000 - 42000 £ per year.
About the role
As a Food Coordinator and Coach, you’ll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time.
You’ll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
Key Responsibilities
- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
- Creating a market‑leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
- Working in the kitchen and front‑of‑house alongside Catering Partners.
- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.
- Assuring the end‑to‑end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.
- Demonstrate your passion for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential skills/experience you’ll need
- Previous employment in a catering environment.
- Previous kitchen experience.
- Previous training or coaching experience.
Desirable skills/experience you may have
- Food Safety Levels 1-3 (training for these will be provided).
- Customer‑facing selling or service environment experience.
- Administration experience.
- Good computer literacy skills.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Food Coordinator & Coach in Dartford employer: John Lewis Partnership
As the largest employee-owned business in the UK, we pride ourselves on fostering a supportive and inclusive work culture where every Partner is valued and empowered to contribute to our shared success. With a strong focus on personal and professional growth, we offer extensive training opportunities and flexible working arrangements, ensuring that you can thrive both in your role as a Food Coordinator & Coach and in your career. Join us at John Lewis and Waitrose, where your passion for food and service will be celebrated, and together, we can create exceptional experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Food Coordinator & Coach in Dartford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your passion for food and service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your coaching skills! Think of scenarios where you might need to train or guide others in the kitchen or front of house. Being able to demonstrate your approach to training will really set you apart during the interview.
✨Tip Number 3
Show off your culinary flair! Bring examples of your previous work or even a portfolio of your achievements in catering. This not only highlights your experience but also your creativity and dedication to high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of something special at the Partnership.
We think you need these skills to ace Food Coordinator & Coach in Dartford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your culinary skills or customer service expertise. We want to see how you can bring that passion to our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your previous catering and coaching experience, and explain how it aligns with what we’re looking for. This helps us see why you’d be a great fit for the role!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Early!:Don’t wait until the last minute to submit your application. We sometimes close vacancies early if we get a lot of applications, so get yours in as soon as you can through our website. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Culinary Stuff
Brush up on your food preparation skills and culinary standards. Be ready to discuss your previous kitchen experience and how it relates to the role. Show them you’re passionate about food and hospitality!
✨Show Off Your Coaching Skills
Prepare examples of how you've trained or coached others in a catering environment. Think about specific situations where you helped someone improve their skills or customer service. This will demonstrate your ability to share knowledge effectively.
✨Understand the Customer Experience
Familiarise yourself with what makes a great customer experience in hospitality. Be prepared to talk about how you can create a market-leading experience while maximising sales and minimising waste. They’ll want to see your commitment to excellence!
✨Be Ready for Questions on Compliance
Since food safety is crucial, brush up on relevant regulations and best practices. Be ready to discuss how you would support Team Managers in ensuring compliance and managing the ordering process. Showing your awareness of these aspects will set you apart!
