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- Tasks: Train and coach catering teams to deliver exceptional food experiences.
- Company: Join the UK's largest employee-owned business with a focus on kindness and respect.
- Benefits: Flexible working hours, career growth, and a supportive team environment.
- Why this job: Make a real impact in hospitality while sharing your passion for food.
- Qualifications: Experience in catering and coaching, with a desire to learn and grow.
- Other info: Embrace diversity and thrive in a collaborative workplace.
The predicted salary is between 30000 - 42000 £ per year.
About the roleAs a Food Coordinator and Coach, you’ll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time.
You\’ll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.
Responsibilities
- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.
- Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.
- Working in the kitchen and front-of-house alongside Catering Partners
- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.
- Assuring the end-to-end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.
- Demonstrate your passionate for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.
Essential skills/experience you\’ll need
- Previous employment in a catering environment.
- Previous kitchen experience.
- Previous training or coaching experience.
Desirable skills/experience you may have
- Food Safety Levels 1-3 (training for these will be provided).
- Customer-facing selling or service environment experience.
- Administration experience.
- Good computer literacy skills.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Food Coordinator & Coach employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Coordinator & Coach
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your passion for food and service aligns with their vision, making you a standout candidate.
✨Tip Number 2
Practice your coaching skills! Think of examples from your past experiences where you've trained or guided others. Be ready to share these stories during your interview to demonstrate your ability to lead and inspire.
✨Tip Number 3
Show off your culinary knowledge! Brush up on current food trends and safety standards. Being able to discuss these topics confidently will impress your interviewers and show that you're serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Food Coordinator & Coach
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your culinary skills or customer service expertise. We want to see how you can bring that passion to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight relevant experiences in catering, coaching, or food safety. This shows us that you understand what we’re looking for and how you fit into the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Culinary Stuff
Brush up on your food preparation skills and culinary standards. Be ready to discuss your previous kitchen experience and how it relates to the role. Show your passion for great food and service, as this will resonate well with the interviewers.
✨Show Off Your Coaching Skills
Prepare examples of how you've successfully trained or coached others in a catering environment. Think about specific situations where you shared your knowledge effectively and helped others improve their skills. This will demonstrate your ability to pass on expertise to the Catering team.
✨Customer Experience is Key
Be ready to talk about how you’ve maximised customer satisfaction in past roles. Share any experiences where you created a market-leading customer experience or exceeded service targets. This shows that you understand the importance of hospitality and can contribute to the team's vision.
✨Get Familiar with Food Safety
Even if you don’t have Food Safety Levels 1-3 yet, show your willingness to learn. Discuss any relevant experience you have with food safety compliance and how you’ve ensured safe practices in previous roles. This will highlight your commitment to maintaining high standards in the kitchen.