At a Glance
- Tasks: Lead a team to ensure top-notch service for B2B exports and drive improvements.
- Company: Join the renowned John Lewis Partnership, known for its commitment to excellence.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for growth.
- Other info: Be part of a supportive team focused on continuous improvement.
- Why this job: Make a real impact in a dynamic role that shapes customer success.
- Qualifications: Experience in FMCG supply chains and strong people management skills required.
The predicted salary is between 60000 - 70000 € per year.
John Lewis Partnership is seeking a leader for their Commercial Sales Operations Team in Bracknell. This role involves managing a team of Account Co-ordinators, ensuring excellent service levels for B2B exports, and driving continuous improvement initiatives.
Candidates should have strong experience in FMCG supply chains, be effective people managers, and have analytical skills.
The position offers a hybrid working pattern with a salary of up to £70,000 depending on experience.
Export Operations Leader - Customer Success & Growth employer: John Lewis Partnership
At John Lewis Partnership, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in Bracknell. Our commitment to employee growth is evident through tailored development programmes and a supportive environment that encourages continuous improvement. With competitive salaries and a hybrid working model, we provide our team with the flexibility and resources needed to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Export Operations Leader - Customer Success & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector, especially those who work in export operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive improvements in past roles. This will help you stand out during interviews and show you're the right fit for the role.
✨Tip Number 3
Practice your people management stories! Think of specific instances where you’ve led a team to success or resolved conflicts. We want to hear how you inspire and motivate others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Export Operations Leader - Customer Success & Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export Operations Leader role. Highlight your experience in FMCG supply chains and any leadership roles you've had. We want to see how your skills align with what we're looking for!
Showcase Your Analytical Skills:In your application, don’t forget to showcase your analytical skills. Provide examples of how you've used data to drive improvements in previous roles. This will help us see your potential impact on our team.
Highlight People Management Experience:Since this role involves managing a team, be sure to highlight your people management experience. Share specific examples of how you've led teams to success and maintained high service levels.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at John Lewis Partnership
✨Know Your FMCG Supply Chain
Make sure you brush up on your knowledge of FMCG supply chains. Be ready to discuss specific examples from your past experience that demonstrate your understanding and how you've successfully navigated challenges in this area.
✨Showcase Your People Management Skills
Prepare to talk about your leadership style and how you've effectively managed teams in the past. Think of a few success stories where you motivated your team or improved service levels, as this will resonate well with the interviewers.
✨Emphasise Continuous Improvement
John Lewis Partnership values continuous improvement, so come equipped with ideas or initiatives you've implemented in previous roles. Discuss how these changes positively impacted operations and customer satisfaction.
✨Be Ready for Analytical Questions
Since analytical skills are crucial for this role, practice answering questions that require you to analyse data or solve problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
