At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks in a friendly environment.
- Company: Join the passionate team at Waitrose, known for excellent service.
- Benefits: Flexible working hours, competitive pay, and a supportive team culture.
- Other info: Opportunities for career growth and a focus on work-life balance.
- Why this job: Be a vital part of customer satisfaction while enjoying a dynamic work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 22000 - 25000 £ per year.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment. Due to its nature, you need to be 18 years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all appropriate vehicle safety checks are completed on your van, maintaining full road compliance, health and safety.
- Be an ambassador for the Waitrose brand while on the road, providing excellent customer service as a top priority.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
Important points to note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant – Delivery Driver in Exeter employer: John Lewis Partnership
At Waitrose, we pride ourselves on being an exceptional employer, offering our Customer Delivery Drivers a unique opportunity to blend quality service with a supportive work environment. Our commitment to employee growth is evident through flexible working options and a culture that values teamwork and customer satisfaction, making every day rewarding. Join us in a role where you can truly make a difference in the community while enjoying the benefits of working for a brand that prioritises its Partners' well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant – Delivery Driver in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This way, you can show how your own ethos aligns with theirs, especially when it comes to customer service.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and any relevant driving experience you have.
✨Tip Number 3
Be ready to showcase your skills! During the interview, be prepared to discuss how you manage your time and handle physical tasks. Share examples from past jobs where you’ve excelled in these areas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t wait too long; apply early to avoid missing out!
We think you need these skills to ace Supermarket Assistant – Delivery Driver in Exeter
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose!
Be Clear About Your Driving Experience:Since this role requires a valid B-Category driving licence, don’t forget to mention your driving experience. If you've driven chilled vehicles before, let us know! It’s all about showing us you’re the right fit for the road.
Time Management is Key:We need someone who can manage their time well, especially when it comes to delivery routes. In your application, give examples of how you've successfully juggled tasks in the past. This will show us you can handle the pace of the job!
Apply Early Through Our Website:We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and get your application in as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss your approach to navigating these routes will show your preparedness and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you built rapport with customers or resolved issues effectively, as this is key for a role that involves direct interaction with customers.
✨Demonstrate Your Time Management Abilities
Be ready to talk about how you prioritise tasks and manage your time efficiently, especially when it comes to loading your van and making deliveries. This will highlight your ability to handle the physical demands of the job while staying organised.
✨Ask About Team Support
Since you'll be supporting the shop team when not on deliveries, ask questions about how collaboration works within the team. This shows your willingness to contribute beyond just driving and helps you understand the team dynamics.
