At a Glance
- Tasks: Deliver quality Waitrose produce and assist in the shop with daily tasks.
- Company: Join a passionate team at Waitrose, known for excellent customer service.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for growth and a good work-life balance.
- Why this job: Make a difference by bringing quality food to customers and supporting your team.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment. Due to its nature, you need to be 18 years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all appropriate vehicle safety checks are completed on your van, maintaining full road compliance, health and safety.
- Be an ambassador for the Waitrose brand while on the road, providing excellent customer service as a top priority.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
Important points to note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.
Delivery Driver & Shop Assistant – Flexible Hours in Exeter employer: John Lewis Partnership
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values our Partners. With flexible working hours and opportunities for personal growth, you will thrive in a dynamic environment where your contributions are recognised and celebrated. Join us in delivering quality produce and outstanding service while enjoying the benefits of a friendly team atmosphere in your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver & Shop Assistant – Flexible Hours in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your delivery skills! Since you'll be driving and delivering, think about how you can demonstrate your customer service skills. Maybe role-play some scenarios with a friend to get comfortable with answering questions about handling tricky situations.
✨Tip Number 3
Be ready to talk about your time management! As a Delivery Driver & Shop Assistant, you'll need to juggle multiple tasks. Prepare examples of how you've managed your time effectively in previous roles to impress the hiring manager.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your application. Plus, you might just get a quicker response!
We think you need these skills to ace Delivery Driver & Shop Assistant – Flexible Hours in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to provide great service – it really makes a difference!
Highlight Your Driving Skills:Make sure to mention your valid B-Category UK driving licence and any relevant driving experience. We want to see that you're confident behind the wheel and ready to hit the road!
Be Yourself!:We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality shine through in your application – we want to know the real you!
Apply Early Through Our Website:Don’t wait around! We sometimes close vacancies early if we get a lot of applications. Head over to our website and submit your application as soon as you can to avoid missing out!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. Being able to discuss your approach to navigating these routes will show your preparedness and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you built rapport with customers or resolved issues effectively, as this is key for the role.
✨Demonstrate Time Management
Be ready to talk about how you manage your time, especially when juggling deliveries and shop tasks. Highlight any strategies you use to stay organised and efficient, as this will be crucial for success.
✨Emphasise Adaptability
Discuss your ability to adapt to changing situations, whether it's dealing with unexpected delays or supporting the shop team. Providing specific examples will help illustrate your flexibility and self-motivation.
