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- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the UK's largest employee-owned business with a focus on kindness and respect.
- Benefits: Earn £12.40 per hour, enjoy night premiums, and benefit from flexible working options.
- Why this job: Be part of a passionate team that values ethical sourcing and customer loyalty.
- Qualifications: Great communication skills and a love for food are essential.
- Other info: Exciting career growth opportunities in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life.
You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities:- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: February 18, 2026
Pay: £12.40 Hourly
Contract Type: Permanent
Hours of Work: Full time (37.5 hours per week) working 5 shifts per week between the hours of 06:00 - 22:00, including alternate weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Comely Bank (Waitrose & Partners), 38 Comely Bank, Edinburgh, Midlothian, EH4 1AW
Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Edinburgh employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to see that enthusiasm shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows us that you take pride in your appearance, just like we do at our food counters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Waitrose family. Don’t wait too long; we can close vacancies early if we get a lot of interest!
We think you need these skills to ace Hospitality, Supermarket Assistant in Edinburgh
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences or knowledge you have about ethically sourced ingredients and food trends. This will show us that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills: Since this role is all about building relationships with customers, make sure to mention any previous experience in customer-facing roles. We want to see how you've made a difference in past jobs by providing excellent service and creating loyal customers.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly and inclusive environment. Remember, we’re looking for Partners who can thrive together!
Apply Early: Don’t wait until the last minute to submit your application! We recommend applying as soon as possible since vacancies can close early if we get a lot of interest. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Products
Before the interview, brush up on your knowledge of food and drink trends, especially those relevant to Waitrose. Be ready to discuss your favourite products and how they align with the company's ethos of ethical sourcing.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Highlight how your enthusiasm and friendliness helped build relationships with customers, as this is key for a role at Waitrose.
✨Demonstrate Team Spirit
Think of instances where you’ve worked effectively as part of a team. Emphasise your flexible approach and willingness to support your colleagues, as teamwork is crucial in a busy supermarket environment.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This shows your genuine interest in becoming a Partner and helps you understand how you can contribute to the Waitrose brand.
