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- Tasks: Execute and implement the E-Commerce trade plan with accuracy and attention to detail.
- Company: Join the largest employee-owned business in the UK, home of John Lewis and Waitrose.
- Benefits: Enjoy a competitive salary, flexible working, and the chance to grow within a supportive team.
- Why this job: Be part of a dynamic team that drives innovation in retail and makes a real impact.
- Qualifications: Detail-oriented with strong planning skills; experience in content creation is a plus.
- Other info: Hybrid working model allows for a mix of office and home-based work.
The predicted salary is between 36000 - 60000 £ per year.
Contract type - Secondment / Fixed Term Contract until January 2027
Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for up to 2 days a week (Monday and Thursday) in the office to connect.
Location - This role is based at our London Head Office campus in Pimlico.
We have an exciting opportunity to join our E‑Commerce team as an E‑Commerce Content & Operations Executive.
What are we looking for?
We are looking for a diligent, organised and accurate individual responsible for the timely and accurate execution and implementation of the in‑season E‑Commerce trade plan. In this role, you will provide full and accurate content briefs to Customer teams to ensure timely changes in on‑site content inline with the seasonal trade plan. A key area of the role includes implementing on‑site changes to support trading and optimisation requirements in line with the seasonal trade plans and perform daily site checks to ensure accuracy and consistency.
You will work closely with:
- Buying & Merchandising
- Buying Admin
- Creative & Web Publishing
- Trade Operations / PLO
- E‑Commerce Merchandiser
Essential skills/experience you’ll need:
- Experience receiving information from various sources to write accurate briefs using existing templates.
- Detail oriented & numerate
- Strong planning and time management skills.
- Maintains accuracy through repetitive tasks such as site checks
Desirable skills/experience you may have:
- Adobe Analytics Proficiency
- Influencing skills.
- Ability to build strong Stakeholder relationships
Important points to note:
- Internal Partners - You can view a copy of the full job outline here
- Partnership Secondment pay policy - Your existing benefits will remain unchanged during your secondment.
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
E-Commerce Content & Operations Executive employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Content & Operations Executive
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can show how your skills align with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your experience and skills, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. Let’s get you on board!
We think you need these skills to ace E-Commerce Content & Operations Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the E-Commerce Content & Operations Executive role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Detail-Oriented: Since this role requires accuracy and attention to detail, ensure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to maintain accuracy through repetitive tasks.
Showcase Your Planning Skills: Demonstrate your strong planning and time management skills in your application. We’re looking for someone who can manage multiple tasks effectively, so share examples of how you’ve successfully juggled responsibilities in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at John Lewis Partnership
✨Know Your E-Commerce Basics
Before the interview, brush up on your e-commerce knowledge. Understand the current trends, key metrics, and how content impacts online sales. This will show that you're not just interested in the role but also passionate about the industry.
✨Prepare Your Content Briefs
Since the role involves writing accurate briefs, practice creating a few based on hypothetical scenarios. Use existing templates if you can find them. This will help you demonstrate your attention to detail and organisational skills during the interview.
✨Showcase Your Time Management Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. Think of examples from past experiences where you successfully balanced multiple responsibilities, especially in a fast-paced environment like e-commerce.
✨Build Rapport with Stakeholders
The ability to build strong relationships is key. Prepare examples of how you've influenced or collaborated with others in previous roles. This will highlight your interpersonal skills and show that you can work well within a team.
