At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks in a friendly environment.
- Company: Join the passionate team at Waitrose, known for excellent service.
- Benefits: Flexible working hours, competitive pay, and a supportive team culture.
- Other info: Opportunities for career growth and a good work-life balance.
- Why this job: Be a vital part of customer satisfaction while enjoying a dynamic work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment. Due to its nature, you need to be 18 years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all appropriate vehicle safety checks are completed on your van, maintaining full road compliance, health and safety.
- Be an ambassador for the Waitrose brand while on the road, providing excellent customer service as a top priority.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
Important points to note
- It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates).
- If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
- We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early.
- If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
- We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant – Delivery Driver in Devon employer: John Lewis Partnership
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values our Partners. As a Supermarket Assistant – Delivery Driver, you'll enjoy flexible working arrangements, opportunities for personal growth, and the chance to be part of a team that is passionate about delivering quality service to our customers. With a focus on employee well-being and a commitment to excellence, Waitrose provides a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant – Delivery Driver in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat with us.
✨Tip Number 3
Be prepared for practical assessments! You might be asked to demonstrate your driving skills or how you handle deliveries. Make sure you’re comfortable with the vehicle and know the safety checks inside out.
✨Tip Number 4
Apply through our website! We recommend getting your application in early, especially since we sometimes close vacancies quickly. Plus, applying directly helps us keep track of your application better!
We think you need these skills to ace Supermarket Assistant – Delivery Driver in Devon
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're genuinely excited about being a part of our team!
Highlight Your Driving Experience:Make sure to mention your driving experience and any relevant qualifications, like your B-Category UK manual driving licence. If you've driven chilled vehicles before, give us the details! This will help us see that you're ready to hit the road safely and efficiently.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if it helps to organise your skills and experiences. We appreciate clarity, so make it easy for us to see why you're the perfect fit for the role!
Apply Early!:We sometimes close vacancies early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We’re excited to hear from you and want to make sure you don’t miss out on this opportunity!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes you might be covering. Being able to discuss your understanding of the area and any potential challenges shows that you're proactive and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Share specific strategies or tools you use to stay organised and efficient.
✨Highlight Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, make sure to mention it. Discuss any relevant safety checks or compliance measures you've followed to show your commitment to road safety.
