Deputy Manager

Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role As Deputy Manager at Leckford Hotels & Campsite, you will be central to our dynamic hospitality team, directing daily operations. Working closely with the General Manager and department heads, you will aim to meet sales targets and enhance customer experience, especially within our catering services. This role involves managing sales strategies, identifying growth opportunities, and improving operational efficiency. You will collaborate with hotel leadership to implement innovative projects that create memorable guest experiences. Salary: £38,000 – £57,500 Contract type: Permanent Working pattern: 37.5 hours per week, a mix of shifts on a rota basis—Monday to Friday with alternate weekends Location: Leckford Hotel Sites Key responsibilities Operational management of Leckford Abbas, lodges & camping, and Longstock House Overall responsibility for food and beverage operations Implementing new initiatives aligned with the business plan People management, including development and performance reviews for direct reports Developing and executing marketing and sales strategies Collaborating with department managers to meet business goals Monitoring budgets and financial performance Overseeing policy enforcement and success metrics Maintaining customer satisfaction, sales, profit, and occupancy levels Driving profitability through sales increases and cost reductions Ensuring a profitable and cohesive food and beverage operation Partner development, performance, and empowerment Successful rollout of initiatives ensuring efficiency and compliance Essential skills/experience Experience in senior hospitality roles Proven leadership in food and beverage operations Strong communication and interpersonal skills Proficiency with hotel booking systems and POS Excellent organizational and planning skills Commitment to delivering exceptional customer service Food Hygiene Level 4 preferred but not essential #LI-HEADOFFICE The partnership We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership, contribute to our success, and foster an environment of kindness, respect, and inclusion. We believe in growth—individually and collectively—and creating a workplace where everyone can thrive. All roles are subject to pre-employment checks, including DBS and financial probity checks where applicable. We encourage early applications as roles may close early due to high interest. We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview. #J-18808-Ljbffr