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- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Apply early as vacancies may close quickly due to high demand.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
Apply on JLP Jobs – the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.Key ResponsibilitiesYou\’ll typically start your day in store and you\’ll be responsible for:- Checking your delivery routes for the day.- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.- Helping customers with their shopping and building a rapport with them based on trust and service.- Supporting the wider shop team when required with general shopkeeping tasks.Essential skills/experience you\’ll need– Full valid B-Category UK manual driving licence with no more than 6-points.- Great customer service skills.-Time management skills.- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).- Comfortable working independently with the ability to be self motivated and adaptable.- IT literate.Desirable skills/experience you may have– Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
14 hours per week – A variety of hours over a seven day period. Earliest start time 06:00 and latest finish time 22:00 – including weekends
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Customr Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customr Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Highlight your driving experience and knowledge of vehicle safety checks. Being able to discuss your familiarity with these aspects can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples where you've gone above and beyond for customers, as this role heavily relies on building rapport and trust.
✨Tip Number 4
Be ready to discuss your time management abilities. Since you'll be juggling deliveries and shop tasks, demonstrating how you effectively manage your time will be crucial.
We think you need these skills to ace Customr Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Delivery Driver. Familiarise yourself with the key tasks such as loading the van, ensuring vehicle safety checks, and providing excellent customer service.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous driving roles or customer service positions. Emphasise skills like time management, adaptability, and physical fitness, which are essential for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work independently. Mention your understanding of the Waitrose brand and how you can contribute to their ethos of quality service.
Check Application Requirements: Ensure you meet all application requirements, including having a valid B-Category UK manual driving licence. Double-check that you have all necessary documents ready for submission on the JLP Jobs website.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Familiarise yourself with the ethos of John Lewis Partnership and Waitrose. Understand their commitment to quality service and how they value their Partners. This will help you align your answers with their core values during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Highlight situations where you went above and beyond for a customer, as this role heavily focuses on building rapport and providing excellent service.
✨Showcase Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, be sure to mention it. Discuss any relevant safety checks or compliance measures you've taken in past roles to demonstrate your reliability and attention to detail.
✨Ask About Team Dynamics
Since teamwork is essential in this role, prepare questions about how the team operates and supports each other. This shows your interest in being a collaborative Partner and helps you gauge if the environment is a good fit for you.