John Lewis Partnership is seeking a Section Manager for one of our Customer Delivery Hubs. You will lead a team of Partners responsible for direct-to-customer deliveries, ensuring seamless operations, outstanding customer service, and adherence to all legal and compliance rules.
The role focuses on achieving site KPIs and SLA targets alongside profit objectives. You’ll coordinate transport office activities, manage resources, and liaise with transport planning colleagues.
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Customer Delivery Operations Lead - Flexible Hours employer: John Lewis Partnership
At John Lewis Partnership Cambridge, we pride ourselves on being an exceptional employer that values our Partners and their growth. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional development through tailored training programmes. With a commitment to flexible, customer-led service, we ensure that every team member can thrive in an environment that prioritises both personal and career advancement.
