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For Companies At a Glance
- Tasks: Become a qualified Driver Installer, delivering and installing products at customers' homes.
- Company: Join the UK's largest employee-owned business, known for John Lewis and Waitrose.
- Benefits: Enjoy flexible working hours and a supportive trainee programme.
- Why this job: Be part of a team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, hold a UK B-Category driving licence, and have great communication skills.
- Other info: Apply early as vacancies may close quickly due to high demand.
The predicted salary is between 8000 - 12000 £ per month.
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As a Driver Trainee Installer, you will be supported through our 12-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence. Once you’re fully trained, you’ll have the unique opportunity of bringing our distinctive John Lewis service right to our customers’ door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew. Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Once qualified, your day will see you start at the delivery hub you are based before heading out on route.
- Be an ambassador for the John Lewis brand with great customer service as your number one priority.
- Help load up your lorry with the days deliveries working alongside the warehouse team.
- Demonstrate great respect and courtesy for the customer’s home and handle unexpected situations to find the best possible solution for your customers.
- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
- Keeping up to date with new products and technologies to help you perform your role at your best.
- Maintaining a safe working environment.
Essential skills/experience you’ll need
- UK B-Category manual driving licence with no more than 6-points.
- Have great verbal communication skills both over the phone and face to face.
- Able to cope with the physical requirements of the role (you will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses).
- Have a passion for technology and installation.
Desirable skills/experience you may have
- Previous experience of installation and customary delivery driving.
Full Time (41 Hours Per Week) Working 06:00 - 17:00 Monday - Saturday, 4 days a week.
The partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Hub, 7.5T Driver Trainee employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Hub, 7.5T Driver Trainee
✨Tip Number 1
Familiarise yourself with the John Lewis brand and its values. Understanding their commitment to customer service and quality will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Practice your communication skills, both verbal and non-verbal. As a Driver Trainee Installer, you'll need to interact with customers regularly, so being able to convey information clearly and courteously is essential.
✨Tip Number 3
Get comfortable with the physical demands of the role. Consider doing some strength training or practice lifting heavy items safely to show that you're prepared for the job's requirements.
✨Tip Number 4
Research common installation techniques and technologies related to the products you'll be delivering. This knowledge can set you apart from other candidates and show your enthusiasm for the role.
We think you need these skills to ace Customer Delivery Hub, 7.5T Driver Trainee
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Delivery Hub, 7.5T Driver Trainee position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to driving, customer service, or installation. Even if you don't have direct experience, showcase transferable skills that demonstrate your ability to excel in this role.
Showcase Your Communication Skills: Since great verbal communication is essential for this role, make sure to provide examples in your application that demonstrate your ability to communicate effectively with customers, both face-to-face and over the phone.
Express Your Passion for Technology: Mention your enthusiasm for technology and installation in your application. This could include any relevant hobbies, courses, or experiences that show your interest and knowledge in the field.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Customer Service Skills
As a Driver Trainee Installer, you'll be the face of the John Lewis brand. Make sure to highlight any previous customer service experience you have and demonstrate your commitment to providing excellent service during the interview.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. Be prepared to discuss how you've successfully communicated with customers in the past, both face-to-face and over the phone. This will show that you can handle customer interactions with ease.
✨Emphasise Your Physical Readiness
This job involves delivering large items, so it's important to convey your ability to meet the physical demands of the role. Share any relevant experiences that showcase your strength and stamina, as well as your willingness to tackle physically challenging tasks.
✨Express Your Passion for Technology
Since the role involves installing various products, showing enthusiasm for technology and installation will set you apart. Discuss any relevant experience or interest you have in technology, and be ready to learn about new products and systems.
