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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the friendly team at Waitrose, known for exceptional service.
- Benefits: Earn £13.39 per hour plus a Night Premium of £3.50 for late shifts.
- Why this job: Be a vital part of our community, delivering fresh food and great service.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have customer service skills.
- Other info: Flexible working hours available to help you balance work and life.
Overview
ABOUT THE ROLE As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you\’re not out on the road, you\’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team. In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18-years or older to work in this role.
Pay: £13.39 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part time work across 7 days to include early starts and late finishes, evenings and weekends
Job Level: Partnership Level 10
Where You\\\’ll Be Working: Winton (Waitrose & Partners), 345 Wimborne Road, Winton, Dorset, BH9 2AD
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills / experience
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self motivated and adaptable.
- IT literate.
Desirable skills / experience
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Important notes
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant - Christmas employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant - Christmas
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical questions! As a delivery driver, you might be asked how you'd handle certain situations on the road or with customers. Think through scenarios and how you'd tackle them to show you're ready for the job.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s quick and easy, plus you’ll get updates directly from us about your application status. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant - Christmas
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're as passionate about service as we are!
Highlight Your Driving Skills: Make sure to mention your valid B-Category UK driving licence and any relevant driving experience. If you've handled deliveries before or have experience with chilled vehicles, give us the details! We need to know you can handle the road safely and efficiently.
Be Yourself!: We’re looking for genuine people who fit into our friendly team. Don’t be afraid to let your personality shine through in your application. Share a bit about yourself and what makes you a great fit for the role – we love to see authenticity!
Apply Early: Don’t wait around! We recommend applying as soon as possible since vacancies can close early if we get a lot of applications. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at John Lewis Partnership
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss your knowledge of the roads and any shortcuts can impress the interviewer, showing that you're proactive and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust with customers.
✨Demonstrate Time Management Abilities
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. You might want to share specific strategies or tools you use to stay organised and efficient.
✨Ask About Team Dynamics
Since you'll be supporting the shop team, ask questions about how the team collaborates. This shows your interest in being a team player and helps you understand the work environment better.
