At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership, known for quality and service.
- Benefits: Enjoy flexible working hours, a supportive team environment, and employee ownership perks.
- Other info: Apply early as vacancies may close quickly due to high demand.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos — passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Varied hours of full time work (37.5 hours per week) across seven days to include evenings and weekends.
Customer Delivery Driver, Supermarket Assistant in Okehampton employer: John Lewis Partnership
At John Lewis Partnership, we pride ourselves on being the largest employee-owned business in the UK, where every Partner plays a vital role in delivering exceptional service and quality products to our customers. Our inclusive work culture fosters personal growth and collaboration, ensuring that all employees feel valued and empowered to thrive. With flexible working options and a commitment to work-life balance, joining us as a Customer Delivery Driver means becoming part of a supportive team dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Okehampton
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in good standing. Being confident behind the wheel will not only help you in the role but also show your readiness for the job.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will highlight your suitability for the role.
✨Tip Number 4
Be ready to showcase your time management skills. Consider how you would plan your delivery routes efficiently and manage your time effectively while balancing shop duties.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Okehampton
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Customer Delivery Driver position. Familiarise yourself with the key tasks such as delivery route checking, vehicle safety checks, and customer service expectations.
Tailor Your CV:Highlight relevant experience in your CV, especially any previous driving roles or customer service positions. Emphasise skills like time management, physical capability, and IT literacy that align with the job description.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to represent the Waitrose brand. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Check Application Requirements:Ensure you meet all application requirements, including having a valid B-Category UK manual driving licence. Double-check that you have all necessary documents ready for submission on the JLP Jobs website.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Before your interview, take some time to understand the ethos of John Lewis Partnership. They value quality service and teamwork, so be prepared to discuss how you embody these values in your previous roles.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Think of examples from your past experiences where you went above and beyond for a customer, and be ready to share these stories during your interview.
✨Showcase Your Driving Experience
Since a valid B-Category UK manual driving licence is essential, be ready to talk about your driving experience. If you have experience with chilled vehicles, make sure to highlight that as well.
✨Discuss Time Management
This role requires effective time management skills. Prepare to explain how you prioritise tasks and manage your time efficiently, especially when it comes to loading your van and making deliveries on schedule.
