At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks in a friendly team.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Other info: Apply early as vacancies may close quickly due to high demand.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers.
When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment. Due to its nature, you need to be 18 years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all appropriate vehicle safety checks are completed on your van, maintaining full road compliance, health and safety.
- Be an ambassador for the Waitrose brand while on the road, providing excellent customer service as a top priority.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
Important points to note
It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Chester employer: John Lewis Partnership
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. Working as a Customer Delivery Driver at our Cheadle branch not only offers competitive pay and flexible working hours but also provides opportunities for personal growth within a supportive team environment. Join us in our mission to serve food lovers with passion and dedication, while enjoying the unique benefits of being part of a company that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Chester
✨Tip Number 1
Familiarise yourself with the local area and delivery routes around Cheadle Hulme and the surrounding regions. This knowledge will not only help you navigate efficiently but also impress during your interview when discussing how you can provide excellent service.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Being able to share specific instances where you went above and beyond will show that you're a great fit for the role.
✨Tip Number 3
Highlight any previous driving experience, especially if it involves chilled vehicles. If you have a clean driving record, make sure to mention this as it aligns perfectly with the requirements of the role.
✨Tip Number 4
Be prepared to discuss your time management skills and how you handle physical tasks. Think of examples where you've successfully managed your time or coped with physical demands, as these are crucial for the role of a Customer Delivery Driver.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise skills like time management and adaptability, which are crucial for this position.
Craft a Strong Cover Letter:In your cover letter, express your passion for customer service and your understanding of the Waitrose brand. Mention your ability to build rapport with customers and your commitment to safety and compliance on the road.
Highlight Relevant Skills:Clearly outline your full valid B-Category UK manual driving licence and any previous driving experience. If you have knowledge of chilled vehicles, be sure to mention it as it’s a desirable skill for this role.
Show Enthusiasm for the Role:Convey your excitement about the opportunity to work with Waitrose and how you align with their values. Discuss your willingness to support the shop team and contribute to a friendly and efficient working environment.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Familiarise yourself with Waitrose's ethos and values. Understanding their commitment to quality and customer service will help you align your answers with what they stand for during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Highlight situations where you went above and beyond to assist customers, as this role prioritises great service.
✨Showcase Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, be sure to mention it. Discuss any relevant safety checks or compliance measures you've taken in past roles to demonstrate your reliability.
✨Ask About Team Dynamics
Since teamwork is essential in this role, prepare questions about how the team collaborates. This shows your interest in being a part of a supportive environment and helps you gauge if it's the right fit for you.
