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- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, committed to innovation and exceptional retail experiences.
- Benefits: Enjoy flexible working arrangements and a supportive, inclusive culture.
- Why this job: Be part of a passionate team delivering excellent customer service while building valuable skills.
- Qualifications: Must be 18+, hold a valid UK driving licence, and possess strong customer service skills.
- Other info: Opportunities for driver relief cover across various South Manchester locations.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As one of our Customer Delivery Drivers, you’ll bring quality Waitrose produce and Partner-led service directly to customers’ doors, embodying our ethos – passionate Partners serving food lovers.
When not on deliveries, you\’ll support the shop team with tasks like stock replenishment and housekeeping, contributing to the shop\’s efficient operation in a friendly environment.
Applicants must be 18 or older.
Successful candidates will be based at our Cheadle Hulme branch and provide driver relief cover at other South Manchester locations, including Altrincham, Buxton, Chester, Walton Le Dale, and Wilmslow.
Key Responsibilities
Starting in-store, your responsibilities include:
- Checking delivery routes for the day
- Loading and preparing your van for deliveries, ensuring all orders are organized for efficient delivery
- Completing vehicle safety checks and maintaining road safety and compliance
- Representing the Waitrose brand with excellent customer service
- Assisting customers with shopping and building rapport
- Supporting shop tasks when needed
Essential skills/experience
- Valid UK manual driving licence (category B) with no more than 6 points
- Excellent customer service skills
- Strong time management
- Physical ability to lift crates and move cages
- Ability to work independently, self-motivated and adaptable
- IT literacy
Desirable skills/experience
- Previous driving experience, especially with chilled vehicles
About The Partnership
We are the UK\’s largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, continuously innovating and delivering exceptional retail experiences.
As Partners, we share ownership, success, and responsibility, fostering a culture of kindness, respect, and inclusion where everyone can thrive.
Important points
Some roles require pre-employment checks, including DBS and financial probity checks, with details provided during recruitment. Early application is encouraged as vacancies may close early.
We support flexible working arrangements to promote work-life balance. Discuss options with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the local area and delivery routes around Cheadle Hulme and South Manchester. This knowledge will not only help you navigate efficiently but also impress during your interview when discussing how you can provide timely deliveries.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your alignment with Waitrose's ethos of providing excellent service.
✨Tip Number 3
Highlight any previous experience you have with chilled vehicles or similar driving roles. If you can, mention specific challenges you faced and how you overcame them, as this will show your adaptability and problem-solving skills.
✨Tip Number 4
Be prepared to discuss your time management strategies. Since the role involves managing delivery schedules and supporting shop tasks, demonstrating your ability to prioritise and stay organised will be key to landing the job.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially with chilled vehicles, and showcase your customer service skills. Provide specific examples of how you've successfully managed time and worked independently in past roles.
Showcase Your Skills: Make sure to mention your valid UK manual driving licence and any relevant IT literacy. If you have experience with stock replenishment or working in a retail environment, include that as well to demonstrate your versatility.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for customer service and your ability to represent the Waitrose brand positively. Mention your adaptability and willingness to support shop tasks when needed, as this shows your team spirit.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Familiarise yourself with Waitrose's ethos of quality service and community. During the interview, demonstrate how your values align with theirs, especially in terms of customer service and teamwork.
✨Showcase Your Driving Skills
Be prepared to discuss your driving experience, particularly with chilled vehicles if applicable. Highlight your valid UK manual driving licence and any relevant safety checks you perform to ensure compliance.
✨Emphasise Customer Service Experience
Since this role involves direct interaction with customers, share specific examples of how you've provided excellent customer service in the past. This could include building rapport or resolving issues effectively.
✨Discuss Flexibility and Adaptability
Mention your ability to work independently and adapt to different locations as required. Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks.
