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- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness and respect while serving customers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply early as vacancies may close quickly due to high demand.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Varied hours of part time work across seven days to include early starts, late finishes, evenings and weekends.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions or interviews.
✨Tip Number 2
Brush up on your driving skills and ensure your driving licence is in order. Since this role requires a valid B-Category UK manual driving licence, being confident behind the wheel will give you an edge.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you've gone above and beyond for customers, as this will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss your time management abilities. This role involves juggling deliveries and shop tasks, so having specific examples of how you manage your time effectively will be beneficial.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to include your full valid B-Category UK manual driving licence in your application. Also, mention your IT literacy and any physical capabilities relevant to the role, such as lifting and moving items.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with John Lewis Partnership. Share why you want to be a part of their team and how you can contribute to their ethos of quality service.
How to prepare for a job interview at John Lewis Partnership
✨Know the Brand
Before your interview, make sure you understand the ethos of Waitrose and John Lewis. Familiarise yourself with their values and how they prioritise customer service. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Driving Skills
Since this role requires a valid B-Category UK manual driving licence, be prepared to discuss your driving experience. Highlight any previous roles where you had to manage deliveries or maintain vehicle safety, as this will show your capability for the job.
✨Emphasise Customer Service
As a Customer Delivery Driver, excellent customer service is key. Be ready to share examples of how you've provided outstanding service in past roles. This could include building rapport with customers or handling difficult situations effectively.
✨Discuss Flexibility and Teamwork
The role involves varied hours and supporting the shop team when needed. Be open about your availability and willingness to adapt to different shifts. Also, mention any experiences where you worked collaboratively in a team environment.