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- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Other info: Apply early as vacancies may close quickly due to high demand.
- Why this job: Be part of a passionate team that values kindness and respect while serving food lovers.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in good standing. Being confident behind the wheel will not only help you in the role but also show your readiness for the job.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Building rapport and providing excellent service are key aspects of this role, so showcasing your ability to connect with customers will be beneficial.
✨Tip Number 4
Be prepared to discuss your time management and organisational skills. Since you'll be responsible for planning delivery routes and managing your time effectively, having examples ready will demonstrate your capability for the role.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it is a desirable skill for this role.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with John Lewis Partnership. Share why you want to be part of their team and how you can contribute to their ethos of quality service.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Before your interview, take some time to understand the ethos of John Lewis Partnership. They value kindness, respect, and teamwork, so be prepared to discuss how you embody these values in your work.
✨Demonstrate Customer Service Skills
As a Customer Delivery Driver, excellent customer service is key. Think of examples from your past experiences where you provided outstanding service or resolved customer issues effectively.
✨Showcase Your Driving Experience
Make sure to highlight your driving experience, especially if you have worked with chilled vehicles before. Be ready to discuss your driving record and any relevant qualifications that make you a safe and reliable driver.
✨Prepare for Physical Requirements
This role involves physical tasks like lifting crates and moving cages. Be prepared to talk about your ability to handle these responsibilities and any previous experience that demonstrates your physical capability.