Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver quality Waitrose produce and assist in-store with stock replenishment.
- Company: Join the UK's largest employee-owned business, known for its commitment to quality and service.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a passionate team that values kindness, respect, and personal growth.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant-
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your B-Category UK manual driving licence is in order. Being confident behind the wheel will not only help you in the role but also show your readiness for the job.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Building rapport and providing excellent service are key aspects of this role, so showcasing your ability to connect with customers will be beneficial.
✨Tip Number 4
Be prepared to discuss your time management and organisational skills. Think of examples from past experiences where you've successfully managed your time or handled multiple tasks, as these are crucial for a delivery driver.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant-
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential skills required for the Customer Delivery Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to mention your full valid B-Category UK manual driving licence and any relevant IT skills. If you have experience with chilled vehicles, be sure to include that as well, as it is a desirable skill for this role.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your passion for the role and the Waitrose brand. Discuss why you want to work for them and how you can contribute to their ethos of quality service and teamwork.
How to prepare for a job interview at John Lewis Partnership
✨Know the Company Values
Before your interview, take some time to understand Waitrose's ethos and values. They pride themselves on quality service and being passionate about food. Show that you align with these values and can embody them as a Customer Delivery Driver.
✨Demonstrate Customer Service Skills
As customer service is a top priority for this role, prepare examples of how you've provided excellent service in the past. Think about situations where you built rapport with customers or resolved issues effectively.
✨Highlight Your Driving Experience
Make sure to discuss your driving experience, especially if you have worked with chilled vehicles before. Mention your full valid B-Category UK manual driving licence and any relevant safety checks you are familiar with.
✨Showcase Time Management Abilities
This role requires good time management skills, so be ready to talk about how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've successfully handled multiple responsibilities in previous jobs.